Abigail Keller
Lee's Summit,MO
Summary
Proven achiever with a track record of enhancing productivity at King's Church through efficient data procedures and expert administrative support. Skilled in verbal communication and problem-solving, significantly improving customer satisfaction and sales performance. Leveraging a goal-oriented mindset, I excel in fast-paced environments, consistently meeting and surpassing targets.
Overview
4
4
years of professional experience
Work History
Administrative Support Assistant
King's Church
12.2023 - Current
- Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
- Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
- Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Boutique Sales Associate
Frontier Justice
08.2023 - Current
- Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
- Increased boutique sales by providing excellent customer service and product knowledge.
- Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
- Attended regular training sessions on product features, enabling better assistance to customers seeking guidance on purchases.
- Collaborated with team members to achieve monthly sales targets and enhance store performance.
Bridal Sales Consultant
David's Bridal
10.2022 - 06.2023
- Increased bridal sales by providing personalized consultations and styling advice to bridestobe.
- Maintained detailed client records with accurate measurements, preferences, and follow-up communication notes for seamless service delivery.
- Achieved a higher level of customer satisfaction by consistently following up with clients to ensure all their needs were met after the purchase.
- Educated customers on proper care instructions for their gowns, resulting in fewer returns due to damage or wearandtear.
- Managed customer appointments efficiently, ensuring that each bride received ample time and attention during fittings.
- Provided support during high-pressure situations such as last-minute gown alterations or emergencies, resulting in satisfied customers and positive feedback.
Sales Associate
Once Upon A Child
07.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05.2022
Skills
End-user support
Verbal Communication
Reception duties
Scheduling appointments
Administrative Procedures
Product Knowledge Expertise
Goal-oriented mindset
Problem-solving skills
Timeline
Administrative Support Assistant
King's Church
12.2023 - Current
Boutique Sales Associate
Frontier Justice
08.2023 - Current
Bridal Sales Consultant
David's Bridal
10.2022 - 06.2023
Sales Associate
Once Upon A Child
07.2020 - 08.2022
High School Diploma -
Lee's Summit North High School