Hardworking employee enthusiastic about learning her work field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Barista
BRIX Coffee
03.2025 - 06.2025
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Operated espresso machines and commercial coffee brewers to create beverages.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cleaned counters, machines, utensils, and seating areas daily.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Packaged bagels, muffins and other food items for customer purchase.
Used POS system to accurately enter orders and process payments.
Learned special recipe items and seasonal offerings to best meet customer needs.
Promoted additional items with beverages, increasing store sales.
Front of House Employee
Chick-fil-A
11.2023 - 03.2025
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Established welcoming atmosphere by greeting each guest warmly.
Helped guests at tables when in need of assistance.
Reset tables between guests by restocking low items and wiping down surfaces.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Completed milkshakes and ice cream desserts for customers.
Brewed coffee and tea and changed out drink station syrups.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Boutique Sales Associate
Aritzia
11.2024 - 01.2025
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
Maximized safety and production levels by frequently cleaning and organizing work areas.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.