Abigail Korb
Springfield,NJ
Summary
Eager worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Lifeguard
Loeffler Pools
05.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Kept facility sanitized by cleaning daily
Babysitter
Myself
06.2016 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
- Offered form of transportation to help with activities, pick up, or drop off.
Customer Service Representative
Elite Divers
04.2023 - 08.2023
- Resolved customer problems and complaints.
- Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
- Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Arts - Business
University of North Carolina At Wilmington
Wilmington, NC05.2027
High School Diploma -
Morristown Beard School
Morristown, NJ06.2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- CPR and AED Training
- Motivational Skills
- Team Leadership
- Persistence and Determination
- Relationship Building
Additional Information
I have worked and volunteered with special needs kids. This has taught me how to be patient and understanding towards others, as well as building skilled relationships using teamwork. I have dealt with disrespectful customers, but I have always remained as professional in my workspace.
Timeline
Customer Service Representative
Elite Divers
04.2023 - 08.2023
Lifeguard
Loeffler Pools
05.2022 - Current
Babysitter
Myself
06.2016 - Current
Bachelor of Arts - Business
University of North Carolina At Wilmington
High School Diploma -
Morristown Beard School
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