Abigail Kruchten
Hemet,CA
Summary
A dynamic Shift Leader at Taco Bell, I excelled in team leadership and customer service management, enhancing customer satisfaction through effective conflict resolution. My expertise in cash handling and commitment to safety protocols significantly contributed to operational efficiency. Skilled in communication and attention to detail, I consistently led my team to exceed performance goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2021
Skills
- Positive attitude
- Cash handling
- Team leadership
- Safety processes and procedures
- Customer service management
- Conflict resolution
- Sales and upselling
- Equipment troubleshooting
- Attention to detail
- Excellent communication
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Shift Leader
Taco Bell
02.2021 - Current
High School Diploma -
Paloma Valley High School