ABIGAIL K. TORRES

Office Manager | Administrative Supervisor | Senior Paralegal

Alonso-Montero, PLLC

03.2018 - Current

Serve as Office Manager with full responsibility for day-to-day operations, firm finances, compliance, and administrative leadership.
Manage all operating expenses, banking activity, and financial records to ensure accuracy and readiness for accounting and tax preparation.
Opened and manage firm bank accounts; oversee cash flow, vendor payments, and operational budgeting.
Reconcile IOLTA accounts and ensure timely and accurate disbursement of settlement funds, including medical provider payments.
Handle firm owner’s administrative and financial affairs, including bill payments and account management.
Successfully applied for and secured over $250,000 in SBA PPP loans during COVID-19, ensuring firm survival and continued operations.
Navigated the forgiveness process resulting in full loan forgiveness.
Established and administer the firm’s 401(k) retirement plan (launched 2023).
Established and manage the firm’s life insurance plan (launched 2021).
Manage annual health insurance renewals, monthly premium payments, and compliance requirements.
Ensure firm owner meets State Bar of Texas CLE compliance deadlines.
Prepare and issue W-2s and 1099s annually.
Supervise legal assistants and paralegals across departments on a daily basis.
Lead hiring, onboarding, training, performance oversight, and benefits enrollment.
Create onboarding documents, internal protocols, and departmental procedures firm-wide.
Track PTO, payroll data, and staff compliance with internal policies.
Began at the firm as a Criminal and Traffic Paralegal with over 10 years prior experience; promoted rapidly due to performance.
Transitioned into Personal Injury Paralegal, managing all aspects of PI matters including litigation support.
Handle pre-litigation and litigation tasks including intake, medical records, demands, discovery, negotiations, and settlement disbursements.
Assist extensively with Immigration matters, including affirmative and defensive cases, and work within ECAS systems.
Oversee accounting and disbursement functions for the Personal Injury department.
Negotiated and managed three office relocations, including lease negotiations and rent payments.
Obtained city permits, activated utilities, and coordinated vendors for standalone office locations.
Implemented and manage Clio Manage and Clio Grow, serving as primary firm administrator.
Assisted with firm marketing initiatives, including editing select videos.
Established and implemented Mailchimp for client email and text communication campaigns.