Abigail Lee
Anchorage,AK
Summary
> Dedicated to Maintaining the Highest Levels of Patient Experience and Satisfaction While Handling Questions and Concerns with Empathy and Understanding.
> Adaptable and Comfortable Handling a Variety of Tasks in a Fast-paced, Changing Work Environment.
> Outstanding Patient Care Experience from Previous Positions.
> Provides Excellent Phone Etiquette, and A Willing Work Attitude.
> Previous Experience with Medical Data Bases like AFHCAN, Epic, and Cerner.
Overview
2
2
years of professional experience
Work History
Gastroenterology Front Desk Receptionist
Brian Sweeney Jr. MD
11.2024 - 12.2024
- Updated Patient Paperwork and Medical Records
- Welcomed Patients with Friendly Greetings, Answered General Questions and Medical Check in Questions
- Resolved Patient Problems and Complaints.
- Handled Sensitive Patient Information with Confidentiality, Adhering to HIPPA Privacy Guidelines.
- Supported Administrative Tasks Such as Filing, Data Entry, and Document Preparation for more Efficient Office Workflow.
ANMC Patient Housing Front Desk Office Agent I
Alaska Native Health Consortium
02.2023 - 11.2023
- Checked in Patients That Where Being Admitted and Discharged from Hospital.
- Communicated with Reservationist in Order to Find Offsite Hotels That Provides a Restful Stay While Patient Recovered.
- Answered Calls of Patients Confirming Reservations.
- Accommodating Patients with Questions, Comments, and Complaints.
- Working in Close Proximity with Doctors to Understand Some of the Special Needs of Patients.
- Filed and Updated Patient Paperwork and Medical Histories.
Education
High School Diploma -
Service High School
Anchorage, AKSkills
- Handling High Stress Situations Whilst Keeping the Patients Well Being in Mind
- Communicating With Other Co-Workers in A Friendly But Professional Way That Prioritizes Speed and Efficiency
- Patient Care that Prioritizes Health, Comfort, and Empathy
- Outgoing, Helpful, Ready-To-Work, and Enthusiastic Personality
- Outstanding Telephone Etiquette While Managing Multiple Phone Lines
- Reliable and Dependable Attendance
- Excellent Verbal and Written Communication
References
> Tina lynch - Character Reference
(907) 444-8802 ~ emailtinal@gmail.ocm
> Natalie George - Patient Housing Front Office Supervisor
(907) 729 - 4605 ~ nygeorge@anthc.org
> Carleen Boyston - Brian Sweeney Medical Assistant / Office Manager
(907) 330 - 9347 ~ carleenakgastro@gmail.com
Timeline
Gastroenterology Front Desk Receptionist
Brian Sweeney Jr. MD
11.2024 - 12.2024
ANMC Patient Housing Front Desk Office Agent I
Alaska Native Health Consortium
02.2023 - 11.2023
High School Diploma -
Service High School
Similar Profiles
Robyn SinclairRobyn Sinclair
VLT Supervisor at Chemawawin Gaming Commission, Brian George Jr.VLT Supervisor at Chemawawin Gaming Commission, Brian George Jr.
Megan MuanteMegan Muante
Administrator at Brian S. Murrell MD, PAAdministrator at Brian S. Murrell MD, PA
Daniel MckenzieDaniel Mckenzie
Front Desk Receptionist at MD Joseph C Gathe JRFront Desk Receptionist at MD Joseph C Gathe JR