An adaptable business professional who is motivated by new experiences and hands-on challenges. Ability to work individually and contribute as a team member to ensure the highest satisfaction of staff and clients. A self-motivated learner who is able to retain and execute information as needed. Experience in the areas of customer service, inventory management, and business promotion.
Oversaw application processing, including reviewing documents and inputting all necessary information into the CRM system, enabling counselors to make an informed admission decision. Generated acceptance, denial, and scholarship letters by utilizing programs such as Microsoft Word and Excel. Worked alongside the Visit and Events Coordinator to assist in planning and organizing events and visits for a diverse population of students, taking a leadership role in multiple events on campus. Assisted with a variety of multidisciplinary tasks to support a multifaceted team.
Marketed products to increase company revenue. Ensured an organized and well-stocked sales floor to maintain visual appeal. Managed returns, exchanges and refunds in accordance with store policy.
Managed an active schedule of many personal clients. Promoted my services and expertise on many platforms to gain a robust wealth of clientele. Built and maintained meaningful relationships with clients.
Multifaceted in scheduling appointments while simultaneously checking-in, and ringing out clients. Make myself available to clients regarding customer concerns. Supervised a team of multiple professionals.
Remained relevant to current trends in the beauty industry as to better serve the customer population. Assisted customers to help in locating the products that would best suit their needs, and educating customers on those products.