Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Levey

Rochester,NY

Summary

Dedicated Direct Support Professional with a proven track record at Heritage Christian Services, skilled in behavioral management and client support. Successfully facilitated community integration activities, enhancing client self-sufficiency and well-being. Adept at crisis intervention and maintaining thorough documentation, ensuring optimal care and communication among interdisciplinary teams.

Overview

9
9
years of professional experience

Work History

Direct Support Professional

Heritage Christian Services
09.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Transported clients to medical and dental appointments to provide support.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.

Direct Support Professional

Catholic Charities
06.2020 - Current
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.

Counselor

Boces
06.2016 - 03.2020
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Provided crisis intervention services, offering immediate support and stabilization.
  • Listened to clients' concerns and provided encouragement and support.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Supervised meetings with family members to help create support system for clients.


Education

Associate of Science - General Studies

Monroe Community College
Rochester, NY
05-2021

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Behavioral management
  • Client documentation
  • Transportation
  • Recreational activities
  • Progress documentation
  • Behavioral support
  • Critical thinking

Timeline

Direct Support Professional

Heritage Christian Services
09.2021 - Current

Direct Support Professional

Catholic Charities
06.2020 - Current

Counselor

Boces
06.2016 - 03.2020

Associate of Science - General Studies

Monroe Community College

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