Abigail Lezcano
Pasadena,TX
Summary
My name is Abigail Lezcano, I am looking for new opportunities to grow and develop new skills. I love to help others and work in fast paced environments. I can multi task and am very detail oriented.
I have worked in different areas that have helped me develop skills such as team work, customer service, and problem solving! I'm looking forward to joining the team and helping with the success of the business!
Overview
6
6
years of professional experience
Work History
Latter Day Saints Missionary
The Church Of Jesus Christ Of Latter-day Saints
Portugal, Out Of Country
05.2022 - 11.2023
- Participated in service projects throughout the local area.
- Worked closely with translators to assist with communication and translation of scripture for community members speaking Portuguese.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
- Managed organization's social media presence by posting messages, answering posts and monitoring conversations.
- Utilized Twitter and Facebook to promote products, services and content.
Medical Coding and Billing Specialist
Plenum MD Billing and Consulting
Pasadena, TX
07.2021 - 03.2023
- Maintained detailed accounts receivable aging reports on a daily basis to ensure timely payments from patients and insurance companies.
- Set up patient charts and documented information in various company software.
- Maintained positive working relationship with fellow staff and management.
- Pulled patient records and transferred information to appropriate parties.
Hostess and Waitress
Bubba Gump Shrimp Restaurant
Kemah, TX
08.2020 - 04.2021
- Provided excellent customer service by addressing customer needs promptly.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Verified reservations and wait times with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Inspected dining and serving areas for cleanliness and proper setup.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered phones promptly to record and confirm reservations.
Administrative Assistant
Festiva Auto Sales LLC
Houston, TX
05.2018 - 08.2019
- Maintained business records by updating customer information.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Answered phone calls and welcomed visitors to office.
- Answered telephones, directed calls, and took messages.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
High School Diploma -
Pasadena Memorial High School
Pasadena, TX05-2020
Skills
- Communication
- Organization
- Teamwork and Collaboration
- Service Quality
- Pay attention to detail
- Content Creator
- Computer skills
- Trilingual
Languages
English
Full Professional
Portuguese
Professional
Spanish
Limited
Timeline
Latter Day Saints Missionary
The Church Of Jesus Christ Of Latter-day Saints
05.2022 - 11.2023
Medical Coding and Billing Specialist
Plenum MD Billing and Consulting
07.2021 - 03.2023
Hostess and Waitress
Bubba Gump Shrimp Restaurant
08.2020 - 04.2021
Administrative Assistant
Festiva Auto Sales LLC
05.2018 - 08.2019
High School Diploma -
Pasadena Memorial High School