Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Abigail Librojo

Bridgewater Township

Summary

Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. Ambitious and social professional with articulate communication skills, dedicated to providing exceptional front-line customer service and ensuring smooth office operations. Enterprising approach to problem-solving and strong drive to stand out and excel in dynamic, fast-paced environment.

Overview

4
4
years of professional experience

Work History

Receptionist

Bridgewater Chevrolet
07.2024 - Current
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Answered phones professionally in accordance with organizational protocols.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
  • Assisted with administrative tasks such as filing documents, copying materials.
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner.
  • Displayed pleasant and professional voice and demeanor, positively representing organization.
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
  • Maintained accurate records of all incoming calls, messages, and visitors.
  • Assisted in resolving customer complaints and disputes.

Brand Associate

Loft
09.2022 - 01.2023
  • Delivered exceptional customer service to provide positive experience throughout sales process.
  • Introduced current sales and promotions to bring awareness to brand initiatives.
  • Interacted with customers to gather feedback and promote brand awareness.
  • Cultivated strategic relationships with customers and clients to increase brand awareness.
  • Processed POS transactions and RMAs, following company policies.
  • Built rapport with new and existing customers to gain customer loyalty.
  • Assessed customer and employee satisfaction.

Brand Ambassador

Hollister Co.
07.2021 - 01.2022
  • Delivered exceptional customer service to provide positive experience throughout sales process.
  • Introduced current sales and promotions to bring awareness to brand initiatives.
  • Provided accurate information to clients and referred customers to appropriate team members when needed.
  • Processed POS transactions and RMAs, following company policies.
  • Built rapport with new and existing customers to gain customer loyalty.
  • Kept areas neat while working and return items to correct locations following demonstrations.
  • Suggested specific product purchases to meet customer needs.

Education

Public Health Candidate -

Rutgers University
New Brunswick, NJ
05.2027

High School Diploma - undefined

Bridgewater-Raritan Regional High School
Bridgewater Township, NJ
06.2023

Skills

  • Operational Efficiency
  • Cash Register Operations
  • Sales Expertise
  • Colleague Collaborations
  • Customer Preferences
  • Communication Skills
  • Document Control
  • Store Displays
  • Maintaining Clean Work Areas
  • Customer Interaction
  • Product Demonstration
  • POS Transactions
  • Positive and professional
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Greeting and seating clients
  • File management
  • Document management
  • Professional demeanor
  • Phone etiquette
  • Front desk operations
  • Courteous and professional
  • Basic math

Awards

Ninth Grade Honor roll, Tenth Grade Honor Roll, Eleventh Grade Honor Roll

Timeline

Receptionist

Bridgewater Chevrolet
07.2024 - Current

Brand Associate

Loft
09.2022 - 01.2023

Brand Ambassador

Hollister Co.
07.2021 - 01.2022

High School Diploma - undefined

Bridgewater-Raritan Regional High School

Public Health Candidate -

Rutgers University

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