Abigail Lonkert
Pittsburgh,PA
Summary
Highly motivated and detail-oriented professional with experience and proven knowledge of team building, branding, and new business developments. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well educated in online tasks. Organized individual who is experienced in scheduling and planning events. Adept at troubleshooting and resolving complex issues within and throughout the workplace. Specializes in employee and customer relations resulting in lasting relationships. Frequently praised as hard-working by peers, I can be relied upon to cater to employer's needs and help your team achieve its goals.
Overview
6
6
years of professional experience
Work History
Head Waitress
Ichiban Steakhouse & Sushi Bar
05.2021 - Current
- Collaborates with higher management members to develop strategies for improving employee performance.
- Assists in employee schedules.
- Uses Microsoft Excel to ensure correct employee schedule and pay.
- Analyzes data and trends to update restaurant's appeal to customers.
- Collects cash from sales to properly tip out each member of waitstaff.
Bartender Assistant
Ichiban Steakhouse & Sushi Bar
05.2021 - Current
- Learns how to make wide variety of mixed and specialty drinks.
- Greets customers and provides friendly, knowledgeable service.
- Assists in setting up and breaking down bar area for special events.
- Maintains adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Restocks glassware, cleans tables and organizes supplies to meet demanding trading periods throughout shift.
- Maintains fresh and clean customer areas.
- Operats POS system to collect payments from customers.
Intern
Dick's Sporting Goods Office
03.2021 - 05.2021
- Gained experience in a corporate setting, and showed proficiency in task management.
- Organized appointments in a timely manor as scheduled or requested.
- Assisted employers in meetings.
- Took notes of topics discussed, and created summaries and reviews of important points.
- Offered tasks in different positions and worked with variety of personnel in the office.
Au Pair
Independent Employer
08.2017 - 09.2020
- Catered to work schedule of the family, and practiced plans around it.
- Kept records of school and meal schedules
- Taught and promoted age-appropriate activities to encourage development of children.
- Offered parents detailed daily reports outlining activities and event of the child's day.
Education
Marketing and Event Planning -
Ohio University
01.2023
High School Diploma -
Moon Area High School
Moon Township, PA06.2021
Skills
- Adaptable and quick to learn new ideas and skills
- Organizing and Prioritizing
- Classifies tasks in timely manner
- Adept in Crew Coordination
Organizations
- Outreached Arms, Volunteer, 2018-01-01, present, Pittsburgh, PA, Develops strong relationships while providing help to lower-income individuals., Works alongside Women's and Children center to find places to stay for individuals.
- Pittsburgh Cares, Volunteer, 2018-03-01, 2018-05-01, Pittsburgh, PA, Collaborated with others to clean the city. Passed out blankets and food to those living on the streets.
Timeline
Bartender Assistant
Ichiban Steakhouse & Sushi Bar
05.2021 - Current
Head Waitress
Ichiban Steakhouse & Sushi Bar
05.2021 - Current
Intern
Dick's Sporting Goods Office
03.2021 - 05.2021
Au Pair
Independent Employer
08.2017 - 09.2020
Marketing and Event Planning -
Ohio University
High School Diploma -
Moon Area High School
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