Abigail Luneau
Amarillo,TX
Summary
Demonstrated exceptional teamwork, communication, and computer skills, fostering strong relationships with patients and colleagues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
DoorDasher
DoorDash
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Social Services Director
Cascades at Orchard Park Skilled Nursing Facility
10.2022 - 11.2023
- Referred families to shelters, legal resources, and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Mentored junior staff members, contributing to their professional development within the field of social services.
- Implemented new technology solutions to streamline case management and improve record-keeping accuracy.
- Leveraged technology solutions to streamline workflow processes, increasing efficiency across departmental functions.
- Facilitated workshops and seminars for clients on vital life skills, improving their independence and quality of life.
- Led multidisciplinary teams to design and execute comprehensive social services plans, meeting varied needs of community.
- Advocated for policy changes at the local, state, and federal levels to address systemic barriers faced by clients.
- Engaged in continuous professional development to stay current with best practices and emerging trends in social services.
- Oversaw compliance with federal, state, and local regulations, ensuring all programs operated within legal frameworks.
- Reduced operational costs by identifying inefficiencies and implementing process improvements.
- Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
- Coordinated with mental health professionals to integrate psychological support services into overall care plans.
- Streamlined case management processes, reducing paperwork and improving overall productivity.
- Enhanced team productivity and morale by establishing clear communication channels and providing regular feedback.
- Improved client satisfaction by personalizing service plans and incorporating feedback into program improvements.
- Coordinated emergency response efforts during natural disasters or community crises, ensuring timely assistance for affected populations.
- Provided leadership, guidance and support to staff members.
Certified Nurse Aide
Keeneland Nursing and Rehab
10.2020 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
- Completed thorough documentation of patient information in electronic health records.
- Improved patient comfort by providing compassionate and attentive care.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Participated in continuing education opportunities to stay current on best practices in certified nurse aide field.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Maintained clean and organized living spaces for patients to promote a healthy environment.
- Assisted nursing staff with daily tasks for increased efficiency in patient care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated patient transfers and repositioning, ensuring safety and comfort.
- Ensured compliance with regulatory standards by adhering to infection control protocols.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Elevated quality of life for terminally ill patients through end-of-life care provision.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Supported rehabilitation efforts by assisting therapists with various exercises as directed.
- Led group activities that promoted social interaction among residents in long-term care facilities.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported needs of 20+ residents under long-term care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Followed directions of licensed nurses to administer medications and treatments.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Associate of Applied Science - Registered Nurse
Amarillo Community College
Amarillo, TX12.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Verbal Communication
Hobbies
My hobbies include spending time outdoors, photography, concerts, and spending time with my family.
Timeline
DoorDasher
DoorDash
11.2023 - Current
Social Services Director
Cascades at Orchard Park Skilled Nursing Facility
10.2022 - 11.2023
Certified Nurse Aide
Keeneland Nursing and Rehab
10.2020 - 08.2022
Associate of Applied Science - Registered Nurse
Amarillo Community College