Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Abigail MacKenzie

Stellarton,Nova Sccotia

Summary

I am a dynamic and motivated individual with a strong background in coaching and customer service, exemplified during my time at Proudfoots Home Hardware and instructing hockey schools. I excel in communication, organization, and fostering teamwork. My entrepreneurial spirit shines through in my successful beach glass art business, showcasing creativity and attention to detail.

Overview

4
4
years of professional experience

Work History

Coaching Assistant

SMU Hockey School
Halifax, Nova Scotia
08.2023 - Current
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Assisted in creating a positive atmosphere within the team environment.
  • Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
  • Created drills designed to help enhance speed, agility, coordination and strength.
  • Developed relationships with players to understand their needs better.

Cashier

Proudfoots Home Hardware
Stellarton, Nova Scotia
07.2022 - Current
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Entrepreneur

Myself
Stellarton, Nova Scotia
05.2021 - Current
  • Founded and manage a successful beach glass art business, overseeing product creation, marketing, sales, and customer service.
  • Design and produce original handmade art pieces using locally sourced beach glass, highlighting attention to detail and artistic vision.
  • Manage finances, including budgeting, pricing strategy, and inventory tracking to ensure profitability and sustainability.
  • Build client relationships by providing personalized service, custom orders, and timely communication.

Coaching Assistant

Jon Sim Hockey
Stellarton, Nova Scotia
04.2021 - 08.2023
  • Assisted coaches in planning and organizing practice sessions.
  • Collaborated with other coaching staff members during training sessions.
  • Provided support to players by helping them improve their individual skills.
  • Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
  • Created drills designed to help enhance speed, agility, coordination and strength.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.

Education

Bachelor of Science - Psychology

St Mary's University
Halifax, Novs Scotia
05-2026

High School Diploma -

Northumberland Regional High School
Alma, Nova Scotia
06-2022

Skills

Excellent communication skill

  • I engage with others respectfully and clearly, whether it’s talking with customers, networking at events, or collaborating on creative projects

Organized

  • I am able to manage expectations, stay on task and deliver results in a timely fashion

Team player

  • Playing sports and working with others has taught me how to support, listen, and lead when needed—I value teamwork and shared goals

Able to manage time effectively

  • I balance running a business with other personal and professional responsibilities, showing I can prioritize tasks and meet deadlines with ease

Adaptable
I adjust quickly when things don’t go as planned and am open to feedback, new ideas, and unexpected challenges

Motivated

  • I am driven to work hard and always give my best effort in everything I take on

Affiliations

Participant in Motion Ball

  • Supported Special Olympics by taking part in inclusive sporting events that raise awareness and funds for athletes with intellectual disabilities.

Participant in Feed Nova Scotia

  • Helped collect funds contributing to food security efforts across the province.

Participant in Walk of Autism

  • Joined community efforts to raise awareness and funds for autism support programs through a charity walk event.

Sheppard's Lunch Room Volunteer

  • Served warm meals to homeless individuals. Coordinated fundraises and clothing drives for shepherds lunch room.

Valid First Aid Certificate

  • Certified in First Aid, prepared to respond to medical emergencies with basic lifesaving skills.

Timeline

Coaching Assistant

SMU Hockey School
08.2023 - Current

Cashier

Proudfoots Home Hardware
07.2022 - Current

Entrepreneur

Myself
05.2021 - Current

Coaching Assistant

Jon Sim Hockey
04.2021 - 08.2023

Bachelor of Science - Psychology

St Mary's University

High School Diploma -

Northumberland Regional High School

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Abigail MacKenzie