Abigail Campbell
Maryland Heights,MO
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized with strong customer satisfaction focus.
Overview
9
9
years of professional experience
Work History
Dasher
DoorDash
09.2021 - Current
- Navigated efficiently through various routes for timely food deliveries.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Completed 685 Lifetime deliveries as of March 10th 2024
- 5 Star Customer Rating (95 customer ratings total) as of March 10th 2024
Office Cleaner
Patton Building Services
03.2023 - 07.2023
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Independently cleaned 14 office spaces and employee bathrooms daily, in addition to occasional cleaning of guest bedrooms & bathrooms.
Loyalty Champion, Front Office Manager, Sales Coordinator
Holiday Inn Express - Vision Hotels Group
06.2020 - 10.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints by addressing issues with rooms promptly.
- Implemented policies and procedures to maintain compliance with brand standards and local regulations.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Trained team members on best practices for managing customer relationships within context of hotels brand loyalty program.
Shift Leader and Fan Captain
Dairy Queen Grill & Chill
11.2017 - 06.2020
- Enforced company policies and regulations with employees.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed loyalty program operations, resulting in streamlined processes and improved efficiency.
Handler
Campbell Family Child Care
10.2014 - 11.2017
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Provided support and guidance to children in conflict resolution.
Education
High School Diploma -
Reach Cyber Charter School
Harrisburg, PA03.2021
High School Diploma -
Albert Gallatin Area School District
Uniontown, PA03.2017
Skills
- Positive Attitude/ Energetic / Motivated
- Excel in Independent and Team Environments
- Drivers License and Reliable Vehicle/Insurance
- Detail Oriented
- Thoughtful/Caring
- Clear and Effective Communicator
- Guest/ Customer Satisfaction
- Cleaning and sanitizing
- Time Management
- Training
References
- Jason Drvar (304) 319-1043, Northern Division Manager - Patton Building Services
- Jenn Meister (814) 598-6103, Regional Manager- Vision Hotels
- Joyce Campbell (724) 557-7048, Owner - Campbell Family Child Care
Freelance Photography
I have done a few paid photography shoots in the past few years - it is a hobby I excel at.
Being able to get along really well with others has given me a lot of opportunities to do and learn things I otherwise wouldn't have!
Timeline
Office Cleaner
Patton Building Services
03.2023 - 07.2023
Dasher
DoorDash
09.2021 - Current
Loyalty Champion, Front Office Manager, Sales Coordinator
Holiday Inn Express - Vision Hotels Group
06.2020 - 10.2022
Shift Leader and Fan Captain
Dairy Queen Grill & Chill
11.2017 - 06.2020
Handler
Campbell Family Child Care
10.2014 - 11.2017
High School Diploma -
Reach Cyber Charter School
High School Diploma -
Albert Gallatin Area School District