ABIGAIL MARTIN
Lexington,KY
Overview
6
6
years of professional experience
Work History
Client Service Associate
Minner Vines Injury Lawyers
10.2023 - Current
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
- Screened 30-40 phone calls a day to effectively navigate each caller to appropriate team member.
- Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.
Victims Advocate ~Intern
Fayette County Attorney's Office
01.2023 - 04.2024
- Work one on one with Victims advocate in court and office setting.
- Assisting commonwealth attorney with needs around office.
- Following elements of Marsy's Law while contacting victims after court proceedings.
- Observing family court, DNA court, Mental Health court, and criminal court.
Victims Advocate ~ Intern
Greenhouse17
01.2022 - 05.2022
- Observe dockets presented in family court while learning EPO process.
- Ability to talk to women in distress inside and outside of court setting.
- Ability to provide translator when necessary.
- Interviewed individuals and families to assess needs and provide informational resources.
- Accompanied clients to court to clarify processes and procedures.
- Supported victims, family members and witnesses through law enforcement, healthcare, and social services.
- Direct client work at Greenhouse17 Emergency Shelter.
Supervised Visitation Monitor
GreenHouse17
01.2021 - Current
- Confront inappropriate behaviors or conversations with visiting parents during supervised visitations.
- Responsible for executing supervised visitations and exchange, documenting services, and ensuring safety of all clients during visits.
- Assess cognitive abilities, physical, and emotional needs of clients to determine appropriate interventions.
- Provide first response related to safety of children during supervised visits and exchanges with their parents.
- Monitored government regulations and standards to provide alignment with company policies and procedures.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records
- Interviewed individuals and families to assess needs and provide informational resources.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Restaurant Administrator and Hostess
Tony's of Lexington
08.2020 - 10.2023
- Worked 40 hour weeks, while taking 17 credit hours.
- Gaining communications skills in person and communication via phone.
- Developing communication between myself and others in order to run kitchen and dining room successfully.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Ensured smooth restaurant functions with effective team communication and coordination among staff members.
- Streamlined daily operations by efficiently managing inventory and maintaining proper stock levels.
- Trained new employees on restaurant policies, procedures, and customer service expectations for a seamless transition into the team.
Service Provider
Cumberland Valley Behavioral Health
05.2021 - 07.2021
- Worked with children in mental distress while teaching how to manage those feelings.
- Taught awareness for self-esteem confidence.
- Worked with teens who were court ordered for drug rehab while doing 7-step recovery program.
- Performed client assessments and developed treatment plans.
- Devised and enhanced treatment strategies to promote continued progress.
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Assistant Teacher
Child Development Center of The Bluegrass
08.2021 - 12.2021
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Assessed and managed student behavior to maintain climate of intensive instruction.
- Communication skills with children from ages 6 months- 4 years old.
- Worked with children who are on spectrum or have another developmental disorder.
- Worked 20-25-hour weeks while taking 15 credit hours.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
Pharmacy Technician
Forcht Pharmacy
08.2018 - 01.2020
- Developed filing system that kept patient files separated in efficient manner.
- Following HIPPA rules and guidelines.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
Bachelor of Social Work -
University of Kentucky
Lexington, KY05.2023
Skills
- Client Communication/relations
- Critical Thinking
- Teamwork
- Cultural Competence
- Time Management
- Continuous Learning
- Legal Research
Leadership Experience
- Christian Student Fellowship, August 2020, Present
- National Association of Social Workers, August 2021, Present
- Social Work Association, August 2021, Present
- Turning Point US, August 2021, Present
- Phi Alpha Honor Society, August 2022, Present
Timeline
Client Service Associate
Minner Vines Injury Lawyers
10.2023 - Current
Victims Advocate ~Intern
Fayette County Attorney's Office
01.2023 - 04.2024
Victims Advocate ~ Intern
Greenhouse17
01.2022 - 05.2022
Assistant Teacher
Child Development Center of The Bluegrass
08.2021 - 12.2021
Service Provider
Cumberland Valley Behavioral Health
05.2021 - 07.2021
Supervised Visitation Monitor
GreenHouse17
01.2021 - Current
Restaurant Administrator and Hostess
Tony's of Lexington
08.2020 - 10.2023
Pharmacy Technician
Forcht Pharmacy
08.2018 - 01.2020
Bachelor of Social Work -
University of Kentucky
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