Abigail Martinez-Juarez
Morehead,KY
Summary
Efficient clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data entry, record keeping, and customer service. Excel in time management, communication, and organizational abilities, ensuring seamless office operations and positive client interactions.
Overview
9
9
years of professional experience
Work History
Clerk
Desire Coin Laundry
Louisville, Kentucky
04.2023 - 06.2023
- Responsible for picking up and dropping off customers' laundry.
- Delivered excellent customer service.
- Helped with the cleaning and folding of customers' laundry.
- Coordinated travel arrangements and accommodations for staff members.
- Computed, recorded and proofread data or reports.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Scanned documents into digital formats ensuring accuracy of content.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Coordinated travel arrangements for office personnel.
Cashier
McDonalds
Sandy Hook, Kentucky
01.2023 - 04.2023
- Responsible for serving food and providing excellent customer service.
- Accountable for showing up on time every shift, and working extra shifts when needed.
- Helped with keeping the area stocked with the materials needed.
- I made sure to hold myself and my co-worker accountable for our actions.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Resolved customer complaints professionally in accordance with company policy.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced cashier drawers.
Cashier
Pilot Flying J Travel Center
Mount Sterling, Kentucky
06.2019 - 10.2019
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Team Leader/Expeditor
Masco Cabinetry
Mt. Sterling, Kentucky
06.2014 - 08.2015
- Coordinated the cabinet shipping orders to ensure accuracy prior to being shipped to customers.
- Responsible for pulling parts and operating the machine.
- Helped with the safety procedures of the environment in the warehouse.
- Responsible for filling in where and when needed to make sure our line operates at the highest level of quality, in addition to scheduling self and team members over time.
- Implemented strategic plans to enhance team performance and productivity.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
- Organized client meetings to provide project updates.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
High School Diploma -
Elliott County High School
Sandy Hook, Kentucky05-2011
Some College (No Degree) - Summer Credits
Morehead State University
Morehead, KentuckySome College (No Degree) - History
Alice Lloyed College
Pippa Passes, KentuckySkills
- Great with others
- Customer service
- Dependable
- Quick learner
- Teamwork
- Adaptability
- Organized
- Database entry
- Travel arrangements
- Driver communications
- Sales expertise
- Scanning and copying
- Verbal and writing communication
- Cash management
- File and database management
- Calendar management
- Schedule and calendar management
- Confidentiality
- Typing speed
- Supply tracking
- Basic accounting
- Customer satisfaction
- Prioritization
- Telephone etiquette
References
Available upon request.
Phone
606-776-5326
Languages
Spanish
Limited
English
Native/ Bilingual
Personal Description.
Outside of work, my life revolves around my three intelligent children. As a single mother, I prioritize their well-being and strive to provide them with a loving and supportive home.
Timeline
Clerk
Desire Coin Laundry
04.2023 - 06.2023
Cashier
McDonalds
01.2023 - 04.2023
Cashier
Pilot Flying J Travel Center
06.2019 - 10.2019
Team Leader/Expeditor
Masco Cabinetry
06.2014 - 08.2015
High School Diploma -
Elliott County High School
Some College (No Degree) - Summer Credits
Morehead State University
Some College (No Degree) - History
Alice Lloyed College
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