Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Matolcsy

Jonesboro,IN

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

CNC Machine Operator

AndyMark Inc
07.2024 - Current
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
  • Inspected finished parts by checking for defects to meet quality standards.

Pest Control Technician

Sam's Pest Control
01.2017 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.

CNC Machine Operator

True Precision Technologies
05.2022 - 07.2024
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.

Associate

Aldi
11.2021 - 05.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Shift Leader

Panda Express
07.2018 - 08.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Anderson High School
Anderson, IN
05-2017

Skills

  • Computer skills
  • Quality control
  • Raw materials handling
  • Part inspection
  • Safety procedures
  • Safety compliance
  • Customer service
  • Critical thinking
  • Data entry
  • Complaint handling

Timeline

CNC Machine Operator

AndyMark Inc
07.2024 - Current

CNC Machine Operator

True Precision Technologies
05.2022 - 07.2024

Associate

Aldi
11.2021 - 05.2022

Shift Leader

Panda Express
07.2018 - 08.2021

Pest Control Technician

Sam's Pest Control
01.2017 - Current

High School Diploma -

Anderson High School

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Abigail Matolcsy