Abigail McClung
West Monroe,LA
Summary
Intelligent, enthusiastic, dynamic, and friendly worker willing to learn new skills and be a team player.
Overview
3
3
years of professional experience
Work History
Student Worker
University Of Louisiana At Monroe
Monroe, LA
08.2020 - Current
- Took and followed detailed directions from others.
- Answered phone calls and routed callers to appropriate personnel.
- Greeted customers and guests warmly and offered immediate assistance.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Completed clerical tasks such as filing, copying and distributing mail.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Collected information for staff and entered into computer system.
- Performed general housekeeping and cleaning tasks.
Worker
Raising Cane's Restaurants
West Monroe, LA
06.2022 - 07.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Performed general housekeeping and cleaning tasks.
- Offered exceptional customer service to all guests.
- Adhered to company policies, safety procedures and performance standards.
Summer Staff Member
Seeker Springs Ministry
Eros, LA
05.2020 - 07.2021
- Handled heavy lifting of supplies and set-ups for activities in hot and humid summer conditions.
- Observed participants, mitigated arguments between campers and enforced good sportsmanship during games.
- Educated participants about activity rules and requirements.
- Shadowed staff to learn new industry-specific skills and expand upon previously-developed abilities.
- Prepared activity areas with supplies and mandated safety gear.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Resolved conflicts that arose between campers.
- Transported and escorted program participants to and from activities and on field trips.
- Ordered and maintained all recreational equipment.
- Coordinated and led activities for both small and large groups.
- Lifeguarding.
Education
Bachelor of Arts - Digital Communications And Multimedia
University of Louisiana At Monroe
Monroe, LA05.2024
Skills
- Customer Service
- Data Entry
- Telephone Etiquette
- Quality Standards
- Recordkeeping and Confidentiality
- Attention to Detail
- Verbal and Written Communication
- Cash Register Operations
- Theatrical Productions
- Friendly and Professional
- File Management
- Sorting and Labeling
Timeline
Worker
Raising Cane's Restaurants
06.2022 - 07.2022
Student Worker
University Of Louisiana At Monroe
08.2020 - Current
Summer Staff Member
Seeker Springs Ministry
05.2020 - 07.2021
Bachelor of Arts - Digital Communications And Multimedia
University of Louisiana At Monroe
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