Abigail McCullough

• Cleaned counters, machines, utensils, and seating areas daily.
• Created intricate latte art designs, including hearts, and tulips, with precision and attention to detail.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Work in harmony with co-workers, to ring customers up, make coffee, and run food

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

• Prepare drinks for entire restaurant and full bar rail

• Pre batch over 20 cocktails, and various syrups

• Maintained a clean and organized workspace, according to health and safety regulations.

• Create custom cocktails for rotating seasonal menus

• Continuously updating knowledge of trends within the industry

• Has knowledge about 400+ bottles of spirits in bar

• Create custom cocktails on a customer's request

• Assist management with creating seasonal cocktail menus

• Manage daily operations and payroll

• Train new employees and lead a team of over 15 employees.

• Resolved guests complaints while maintaining positive customer

environment.

• Completed bar inventory checks

• Create lattes for brunch service
• Memorize and marketed over 50 rotating taps

• Regularly managed a high-volume section of up to 30 customers

• Change kegs

• Hosted events for large parties and corporate functions.

• Assisted bartenders with drink preparation tasks, resulting in faster service

for patrons.