Abigail Mead
Rogersville,MO
Summary
Dynamic and results-oriented professional with extensive experience in education and customer service, notably at Small Wonders Preschool. Excelled in classroom management and customer relations, significantly enhancing learning environments and client satisfaction. Demonstrates exceptional problem-solving and multitasking abilities, aiming to leverage skills in a challenging new role.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
6
6
years of professional experience
Work History
Preschool Teacher
Small Wonders Preschool & Child Care Center
06.2023 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Babysitter
Private Care
03.2021 - 01.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Health Life Insurance Agent
Globe Life
04.2024 - 08.2024
- Assisted underwriting department in evaluating risks associated with prospective policyholders, streamlining decision-making processes related to policy issuance or denial.
- Organized community outreach events to educate the public about the importance of health life insurance coverage, generating leads for future business development efforts.
- Exceeded sales targets through effective prospecting, lead generation, and policy presentations to potential clients.
- Ensured compliance with state requirements and company policies by adhering to strict ethical standards in all transactions.
In Home Caregiver
In Home Solutions
12.2023 - 04.2024
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Sales Representative
Capital Vacations
02.2023 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Stayed up-to-date with industry trends to position company as market leader.
Preschool Teacher
Little Sunshine's Playhouse
06.2020 - 02.2021
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Crew Member
Mcdonalds
08.2018 - 09.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associates - Psychology
Ozarks Technical Community College
Springfield, MO05.2023
Associate - Early Childhood Education
Ozarks Technical Community College
Springfield, MO05.2023
High School Diploma -
Ozark High School
Ozark, MO12.2020
Skills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
- Behavior management
- Observational skills
- Effective Issue Resolution
- Collaborative and Team-oriented
- Conflict resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Typing speed
- Phone etiquette
- Goal oriented
- Appointment scheduling
- Billing management
- Call handling
- Customer service
- Computer skills
- Understanding customer needs
- Remote office availability
- Customer relations
Timeline
Health Life Insurance Agent
Globe Life
04.2024 - 08.2024
In Home Caregiver
In Home Solutions
12.2023 - 04.2024
Preschool Teacher
Small Wonders Preschool & Child Care Center
06.2023 - Current
Sales Representative
Capital Vacations
02.2023 - 04.2023
Babysitter
Private Care
03.2021 - 01.2022
Preschool Teacher
Little Sunshine's Playhouse
06.2020 - 02.2021
Crew Member
Mcdonalds
08.2018 - 09.2019
Associates - Psychology
Ozarks Technical Community College
Associate - Early Childhood Education
Ozarks Technical Community College
High School Diploma -
Ozark High School
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