Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Medrano

Bokoshe,OK

Summary

Dynamic and compassionate professional with experience as a Special Needs Babysitter at Jessica Milligan, adept at implementing sensory integration strategies and fostering emotional regulation. Proven ability to enhance children's social skills through tailored activities, while excelling in customer service and organization in diverse roles. Committed to creating supportive environments for all.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Work History

Special Needs Babysitter

Jessica Milligan
08.2021 - Current
  • Provided individualized care and support for children with special needs, ensuring a safe environment.
  • Developed engaging activities tailored to children's abilities, promoting social interaction and skill development.
  • Communicated regularly with parents about children's progress and needs, fostering strong relationships.
  • Implemented behavior management techniques to encourage positive behavior and reduce anxiety during transitions.
  • Adapted caregiving strategies based on each child's unique emotional and physical requirements, enhancing comfort levels.

Receptionist

Pam Tax Service
02.2022 - 09.2024
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Scheduled appointments and maintained organized calendar for staff members.
  • Processed incoming and outgoing mail, ensuring timely distribution of correspondence.
  • Maintained front desk area, promoting cleanliness and professionalism.
  • Resolved customer problems and complaints.

Food and Beverage Cashier

Tropical Smoothie Cafe
03.2021 - 02.2022
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of workstations.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Supported inventory management by restocking supplies as needed.
  • Maintained accurate cash drawer balances through diligent cash handling practices.
  • Operated and sanitized kitchen and food preparation equipment.

Education

High School Diploma -

Poteau High School
Poteau
05-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Autism experience
  • Collaborative Problem-solving
  • Emotional regulation
  • Social skills training
  • Sensory integration strategies
  • Customer service
  • Customer assistance
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Order taking

Timeline

Receptionist

Pam Tax Service
02.2022 - 09.2024

Special Needs Babysitter

Jessica Milligan
08.2021 - Current

Food and Beverage Cashier

Tropical Smoothie Cafe
03.2021 - 02.2022

High School Diploma -

Poteau High School