Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Miles

Evansville,IN

Summary

My name is Abigail Miles. I’m a hard working individual and I love learning new things and exploring new opportunities. I’ve had many jobs and expanded my job ranges significantly and learned a lot. I’m very determined and I give my all to my work and I’m hoping to find a job where I settle down.

Overview

7
7
years of professional experience

Work History

Production Team Member

Toyota Boshoku Indinana
05.2023 - Current
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Loaded and unloaded materials and assemblies weighing as much as Number pounds.
  • Set up, operated and maintained production machinery.
  • Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
  • Collaborated with team members to assemble high-quality products on time, meeting customer specifications.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Made sure that products were produced on time and are of good quality.
  • Assembled products according to changing daily work orders and specific customer needs.

Associate Team Member

Walmart
08.2021 - 12.2022
  • Assisted in the creation of detailed project plans, ensuring milestones were met and deliverables achieved within deadlines.
  • Provided administrative support for various office functions, including scheduling appointments, managing correspondence, and maintaining organized records.
  • Organized and participated in team meetings, fostering a positive work environment that encouraged collaboration and innovation.
  • Improved team productivity by streamlining communication channels and implementing efficient task management tools.
  • Continuously sought opportunities for professional development through attending workshops, conferences, or online courses relevant to the industry field.
  • Stayed informed of industry trends and best practices, sharing relevant insights with colleagues to contribute to ongoing growth within the organization.
  • Served as a reliable resource for clients and team members alike, demonstrating strong problem-solving skills and an unwavering commitment to excellence in all aspects of work.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Server

The Bridge Tavern
07.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Associate

Conduent
07.2021 - 08.2021

•Made sales in a timely manner


•signed NDA


•worked with High Tech Equipment

HR Assistant

Riesbecks
02.2021 - 07.2021
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Developed and maintained HR policies and procedures.
  • Aided staff with employee performance review paperwork and documentation.

Produce Associate

Walmart
04.2020 - 02.2021
  • Replenished fruits and vegetables, discarding unsatisfactory items.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Supported customers in price verification of fruits and vegetables.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Blocked produce and culled damaged or spoiled pieces.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Hostess

Olive Garden
11.2019 - 03.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Seated patrons based on guest preferences and seating availability.

Customer Service Representative

Sprint
11.2019 - 02.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Electronics Associate

Walmart
08.2019 - 11.2019
  • Consistently met deadlines on assigned projects by effectively prioritizing tasks according to business needs.
  • Streamlined production processes for increased efficiency by implementing Lean Manufacturing principles.
  • Developed strong relationships with suppliers, negotiating favorable pricing on high-quality components.
  • Ensured adherence to industry standards such as ISO 9001 through regular audits and process improvements.

Server, Busser, Host, Bartender

The Landings Restaurant
07.2019 - 08.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Associate Team Member

Kroger
04.2018 - 07.2019
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Housekeeper

The Hampton Inn
08.2017 - 02.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

High School Diploma - Business

Penn Foster
Scranton, PA
06.2019

Skills

  • Efficient multitasking
  • Adherence to safety protocols
  • Production scheduling
  • Production and processing
  • Assembly line experience
  • communication skills
  • Continuous improvement mindset
  • Quality control expertise
  • sales

Timeline

Production Team Member

Toyota Boshoku Indinana
05.2023 - Current

Associate Team Member

Walmart
08.2021 - 12.2022

Server

The Bridge Tavern
07.2021 - 09.2021

Associate

Conduent
07.2021 - 08.2021

HR Assistant

Riesbecks
02.2021 - 07.2021

Produce Associate

Walmart
04.2020 - 02.2021

Hostess

Olive Garden
11.2019 - 03.2020

Customer Service Representative

Sprint
11.2019 - 02.2020

Electronics Associate

Walmart
08.2019 - 11.2019

Server, Busser, Host, Bartender

The Landings Restaurant
07.2019 - 08.2019

Associate Team Member

Kroger
04.2018 - 07.2019

Housekeeper

The Hampton Inn
08.2017 - 02.2018

High School Diploma - Business

Penn Foster
Abigail Miles