Abigail Mingus
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Volunteer Coordinator
Christian Service Center
04.2025 - Current
- Coordinate scheduling, onboarding, and support for 1,000+ active volunteers across six service areas (Daily Bread kitchen, Food Pantry, Mail Room, Boutique, Computer Lab, and Call Center).
- Developed and implemented a structured volunteer orientation and training program using Google Classroom, ensuring consistency in policies, safety, and role-specific instruction.
- Communicate with community groups, churches, and individual volunteers to confirm participation, resolve scheduling conflicts, and ensure smooth operations.
- Track volunteer hours, maintain accurate records, and provide reporting to leadership.
- Promote a positive and inclusive volunteer environment by addressing concerns, breaking down stigma around homelessness, and providing encouragement and guidance.
Customer Service Associate
Instacart
11.2023 - 04.2025
- Demonstrated active listening skills when responding to customer questions and complaints.
- Resolved customer inquiries in a timely manner.
- Provided information about products and services available to customers.
- Suggested product solutions based on individual customer needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Performer / Event Organizer
UCF Improv Club
06.2019 - Current
- Performed In live improv shows, developing quick thinking and stage presence
- Helped organize and promote quarterly improv performances
- Led auditions and mentored new members in improv techniques
Production Assistant
Independent Film
01.2025 - 03.2025
- Assisted the director, actors, and other crew members
- Set up equipment, props, and craft services
- Ran errands like picking up supplies and delivering scripts
- Managed call sheets and helped structure shooting schedule
Production Assistant / Script Supervisor / Editor
UCF Film Department
- 11.2022
- Assisted in setting up cameras, lighting, and audio for student film production
- Edited short film using Adobe Premiere Pro, ensuring smooth storytelling and pacing
- Coordinated scheduling and logistics for film shoots
Personal Assistant
Hildebrand Insurance Services
06.2019 - 03.2023
- Performed calendar management and scheduling of appointments for the executive.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Proofread documents for accuracy prior to submission to the executive team.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Organized and maintained digital and physical filing systems for easy access and retrieval of documents.
Education
High School Diploma -
East River High School
Orlando, FL05.2019
Bachelor of Arts - Film
University of Central Florida
Orlando, FL05-2026
Skills
- Customer Service
- Time Management
- Multitasking and Organization
- Effective Communication
- Public Speaking
- Active Listening
- Adobe Premiere Pro
- Script Writing
- Cinematography
- Microsoft Office
Timeline
Volunteer Coordinator
Christian Service Center
04.2025 - Current
Production Assistant
Independent Film
01.2025 - 03.2025
Customer Service Associate
Instacart
11.2023 - 04.2025
Performer / Event Organizer
UCF Improv Club
06.2019 - Current
Personal Assistant
Hildebrand Insurance Services
06.2019 - 03.2023
Production Assistant / Script Supervisor / Editor
UCF Film Department
- 11.2022
High School Diploma -
East River High School
Bachelor of Arts - Film
University of Central Florida
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