Abigail Molina
Fort Worth,TX
Summary
Repair Technician known for great productivity and efficient task completion. Specialize in fault diagnosis, precision repair, and equipment maintenance. Excel at problem-solving, time management, and adaptability to new technologies and procedures. Committed to delivering quality service and maintaining customer satisfaction through effective communication and collaboration.
Overview
7
7
years of professional experience
Work History
Repair Technician
GameStop
Grapevine, TX
04.2024 - Current
- Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
- Diagnosed system malfunctions and identified solutions to resolve technical issues.
- Maintained a clean and organized workspace to ensure safety and efficiency.
- Maintained accurate inventory records of spare parts used in repairing computers or other electronic equipment.
- Tested repaired products for proper operation prior to returning them to customers.
- Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
- Communicated with management, engineering and quality departments to solve technical repair problems.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Server Assistant
Gaylord Texan Resort & Convention Center
Fort Worth, TX
10.2020 - 04.2021
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Resolved customer complaints swiftly and professionally when needed.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Participated in weekly meetings with management team to discuss operational goals.
- Organized menus, silverware, and condiments at each table.
- Followed health code standards while handling food and beverage items.
- reason for laid off was because of covid-19
Operations Assistant
DHL Supply Chain
Fort Worth, TX
01.2020 - 06.2020
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Reviewed and updated existing operational policies and procedures regularly.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Provided assistance in troubleshooting any technical issues that arose during daily operations.
- Maintained accurate records of financial transactions related to operations activities.
- Performed quality assurance checks on products before they were shipped out to customers.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
Picker Packer
Amazon
Irving, TX
03.2019 - 12.2019
- Reported any damaged products to supervisor immediately upon discovery.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Utilized RF scanners to track inventory movements throughout the facility.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Cashier
lisas chicken
Fort Worth, TX
01.2018 - 01.2019
- Operated cash register efficiently and accurately, processed payments by cash,or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
GED -
Tcc
Fort Worth, TX03-2024
Skills
- System Testing
- Customer Service
- Component Replacement
- Equipment Repair
- Equipment Inspection
- Maintaining components
- Mechanical skills
- Software Installation
- Safety Requirements
- Multitasking
- Excellent Communication
- Teamwork and Collaboration
Languages
English
Professional
Spanish
Professional
Timeline
Repair Technician
GameStop
04.2024 - Current
Server Assistant
Gaylord Texan Resort & Convention Center
10.2020 - 04.2021
Operations Assistant
DHL Supply Chain
01.2020 - 06.2020
Picker Packer
Amazon
03.2019 - 12.2019
Cashier
lisas chicken
01.2018 - 01.2019
GED -
Tcc