Abigail Montez
Clovis
Summary
Versatile and dynamic professional with a proven track record in customer service and leadership, honed at companies like Roundtable Pizza. Excelled in fostering team collaboration, enhancing safety, and driving customer satisfaction. Skilled in cash handling and problem-solving, consistently contributing to increased efficiency and positive work environments.
Overview
6
6
years of professional experience
Work History
Team Member
Roundtable Pizza
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Event Security Guard
CSC Security
11.2021 - 11.2024
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Cashier
Dollar Tree Distribution Center
12.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier Team Lead
Clarie's
08.2019 - 03.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma - School
Herbert Hoover High School
Fresno, CA05.2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Leadership qualities
- Cash handling
- Collaboration and teamwork
- Money handling
- Computer skills
- Product knowledge
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Team Member
Roundtable Pizza
10.2023 - Current
Event Security Guard
CSC Security
11.2021 - 11.2024
Cashier
Dollar Tree Distribution Center
12.2020 - 07.2021
Cashier Team Lead
Clarie's
08.2019 - 03.2020
High School Diploma - School
Herbert Hoover High School
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