Abigail Morrison
Scottsdale ,AZ
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Airsculpt
05.2025 - Current
- Coordinated patient appointments and managed schedules to optimize clinic operations.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
- Implemented electronic health record systems to streamline patient information management.
Lead Front Desk Coordinator
Drybar
12.2023 - 05.2025
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Assisted in training new staff members on front desk procedures and company policies.
Front Desk Coordinator
Drybar
08.2022 - 11.2023
- Developed strong relationships with clientele, fostering loyalty and repeat business.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Assisted in training new staff members on front desk procedures and company policies.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
Front Desk Receptionist
Ziptanz
03.2023 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist, Lead Women’s Sales
Outabounds Ski And Board
12.2021 - 07.2022
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
Education
Bachelor Of Arts - Graphic Design
Eastern Michigan University
Skills
- POS systems
- End-of-day reporting
- Record preparation
- Guest services
- Expense reporting
- Technical support
- Data entry
Timeline
Patient Care Coordinator
Airsculpt
05.2025 - Current
Lead Front Desk Coordinator
Drybar
12.2023 - 05.2025
Front Desk Receptionist
Ziptanz
03.2023 - 10.2023
Front Desk Coordinator
Drybar
08.2022 - 11.2023
Front Desk Receptionist, Lead Women’s Sales
Outabounds Ski And Board
12.2021 - 07.2022
Bachelor Of Arts - Graphic Design
Eastern Michigan University
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