Summary
Overview
Work History
Education
Skills
Certification
Culture Committee Leader
Timeline
Generic

Abigail Murphy

Portsmouth

Summary

Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

UK King's Daughters
10.2022 - Current
  • Developed and maintained filing systems, ensuring easy access to documents and information.
  • Prepared detailed agendas and minutes for meetings, enhancing communication and follow-up processes.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Scheduled appointments and handled calenders for senior leadership.
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.

Patient Office Coordinator

UK King's Daughters
07.2021 - 10.2022
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.

Receptionist

BridgePort Nursing Home
02.2021 - 07.2021
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Coordinated communication between departments, facilitating efficient information flow across teams.
  • Maintained accurate records of incoming calls and messages for timely follow-up by staff.
  • Assisted in managing office supplies inventory, optimizing purchasing processes to reduce costs.

Scheduling Coordinator

Portsmouth Ambulance
07.2017 - 02.2021
  • Coordinated scheduling for emergency response teams, ensuring optimal coverage and timely dispatch.
  • Streamlined communication processes between field personnel and administrative staff to enhance operational efficiency.
  • Developed and maintained scheduling software systems to track availability and assignments of ambulance crews.
  • Collaborated with management to identify staffing needs and adjust schedules based on demand fluctuations.

Education

Green High School
Franklin Furnace, OH

Skills

  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Critical thinking
  • Scheduling
  • Professional communication
  • Scheduling and calendar management

Certification

  • Certified Administrative Assistant II

Culture Committee Leader

As leader of the Culture Committee it is my job to coordinate activities for employees monthly. Some of these actives has included 'Find the Grinch' which is similar to Elf on the Shelf, Team Cookouts, Donuts with Santa, Easter Bunny visits, Hospital Week celebrations and smaller things in between. 

Timeline

Administrative Assistant

UK King's Daughters
10.2022 - Current

Patient Office Coordinator

UK King's Daughters
07.2021 - 10.2022

Receptionist

BridgePort Nursing Home
02.2021 - 07.2021

Scheduling Coordinator

Portsmouth Ambulance
07.2017 - 02.2021

Green High School

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