Abigail Mwangi
South Bend,IN
Summary
Resourceful warehouse worker with 1.5 years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging warehouse materials. Safety-driven and adaptable with good planning and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx Ground
South Bend, IN
09.2021 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Followed safety regulations to maintain safe work environment.
- Helped train new employees in safe practices and warehouse procedures.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and fast-paced environment.
- Operated equipment while observing standard safety procedures.
- Followed verbal and written instructions to properly move and ship products.
- Maintained clean, orderly work environment free of hazards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Scanned and sorted 300 to over 1000 boxes per day during peak season.
Shipment Processor, Cashier, Floorset Associate
Bath & Body Works
Mishawaka, IN
10.2020 - 03.2022
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Inspected freight for any damage or faults prior to loading.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Collaborated with team members to resolve challenges and improve productivity.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Worked flexible schedule and extra shifts to meet business needs.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Often picked up at least 1 shift per week.
Supervisor, Cashier, Bagger, Janitor
Martin's Super Market
Mishawaka, IN
07.2017 - 10.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked together with cashiers to guarantee customer satisfaction.
- Welcomed customers and helped determine their needs.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Restocked and organized merchandise in front lanes.
- Kept building spaces premises clean inside and outside.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Returned unwanted merchandise and retrieved specially requested products.
- Supported team members and management by going above and beyond to meet goals.
- Worked flexible schedule and extra shifts to meet business needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Answered customer inquiries and provided product guidance.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Greeted customers entering store and responded promptly to customer needs.
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained customer satisfaction by assisting with carrying out goods.
- Served as point of contact between customers and store associates or management.
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted with maintaining clean and organized store appearance.
- Provided product knowledge to help customers select best products.
- Addressed customer needs and made product recommendations to increase sales.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Retrieved grocery carts and baskets from lot and various site locations.
- Often picked up at least 1 shift per week.
Education
High School Diploma -
Homeschooled
South Bend, IN05.2019
Skills
- Fragile Item Handling
- Data Accuracy
- Critical Thinking
- Conveyor Systems
- Handheld Scanners
- Package Scanning
- Truck Loading and Unloading
- Teamwork and Collaboration
- Physical Strength and Stamina
- Lifting and Sorting
- Helping Drivers
- Package Loading
Timeline
Package Handler
FedEx Ground
09.2021 - Current
Shipment Processor, Cashier, Floorset Associate
Bath & Body Works
10.2020 - 03.2022
Supervisor, Cashier, Bagger, Janitor
Martin's Super Market
07.2017 - 10.2020
High School Diploma -
Homeschooled