Abigail Navarrete
Dunellen
Summary
Dynamic Area Manager with a proven track record at Simply Right, excelling in operations management and relationship building. Transformed underperforming teams, achieving key performance indicators through innovative problem-solving and staff development. Bilingual in English and Spanish, adept at fostering customer satisfaction and repeat business.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Area Manager
Simply Right
08.2023 - 09.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Transformed underperforming teams into productive, profitable teams.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Lead Teacher, Toddler Room
Crawlers 2 Scholars
06.2022 - 08.2023
- Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
- Created safe and nurturing learning environment for preschoolers.
- Supported language acquisition efforts by introducing new vocabulary words during daily conversations.
- Implemented curriculum to enhance classes with learning-focused activities.
- Led enriching outdoor activities that promoted physical fitness, coordination, and exploration of the natural world.
- Provided daily care routines such as diaper changes, mealtime assistance, and nap supervision, ensuring the well-being of each child in the Toddler Room.
Janitorial Manager
MECO Cleaning Services, LLC
05.2020 - 01.2023
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Collaborated with other department managers to coordinate cross-functional projects and tasks effectively.
- Led staff meetings to discuss progress updates, share best practices, address concerns, and maintain open lines of communication within the team.
- Optimized resource allocation by regularly assessing staffing levels against workload requirements.
- Established strong communication channels among team members, fostering a positive work environment that encouraged feedback and collaboration.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Toddler Teacher
The Learning Experience
09.2019 - 05.2022
- Worked closely with lead teacher to monitor students'' developmental milestones while identifying potential areas for growth or intervention when necessary.
- Empowered young learners by guiding them towards independence in self-help tasks such as dressing themselves or cleaning up after snack time.
- Conducted regular assessments of each child''s progress, sharing observations with lead teacher and parents during conferences.
- Supported children''s emotional and social development through positive reinforcement and open communication strategies.
- Assisted in the implementation of daily routines, including mealtime, naptime, outdoor play, and transitions between activities.
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
Shipping and Receiving Clerk
Capacity LLC
08.2020 - 04.2021
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Waitress
Stage House Tavern
05.2019 - 03.2020
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Veterinary Medicine And Zootechnics
Universidad Central Del Ecuador
Quito-Ecuador 05.2001 -
High School Diploma -
UEE Manuela Canizares
Quito-Ecuador 05.2001 -
Skills
Bilingual English-Spanish
Relationship building and management
Operations management
Problem-solving
Staff training and development
Timeline
Area Manager
Simply Right
08.2023 - 09.2024
Lead Teacher, Toddler Room
Crawlers 2 Scholars
06.2022 - 08.2023
Shipping and Receiving Clerk
Capacity LLC
08.2020 - 04.2021
Janitorial Manager
MECO Cleaning Services, LLC
05.2020 - 01.2023
Assistant Toddler Teacher
The Learning Experience
09.2019 - 05.2022
Waitress
Stage House Tavern
05.2019 - 03.2020
No Degree - Veterinary Medicine And Zootechnics
Universidad Central Del Ecuador
05.2001 -
High School Diploma -
UEE Manuela Canizares
05.2001 -
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