Abigail Newton
Miami
Summary
Artist Relations professional with over one year of experience supporting talent operations within a high-volume electronic dance music venue. Known for a high level of professionalism, strong leadership presence, and a genuine passion for the live music industry. Adept at fostering positive artist and team relationships while contributing to smooth show execution. Seeking opportunities to continue growing and expanding responsibilities within the electronic music and live events space.
Overview
6
6
years of professional experience
1
1
Certification
Work History
VIP/ Artist Relations
Trio Charleston, Take Me There Hospitality
Charleston
07.2024 - Current
- Onsite and off site liaison
- Booking hotel accommodation and dinner accommodations prior to show date
- Clear communication with artists from the moment they touch down to the moment they depart
- Create advances with correct flight, dinner, set times, rider items that I’ve received through redline and contacts
- Create personal relationships with each team member and artist
- Direct contact for artist/managers for venue
- Purchase all rider items before set dates
- Assist sound check with production
- Confirm redline with production before set dates
- Trained new staff on proper artist relations procedures, ride along shifts actively training individuals, and teaching proper artist communication
- Created a welcoming atmosphere by coordinating decorations for special occasions such as holidays or themed events
- iPhone media captured for each set for social media
- Developed and maintained relationships with key stakeholders in the entertainment industry
- Maintained detailed records of artist interactions and feedback
Manager
Heavenly hoagie
Mooresville
01.2020 - Current
- Scheduling
- Ordering
- Leading coworkers/ teaching new protocol
- Sales
- Payroll
- Cashier
- Consulting with guests
- Catering leader
- Currently do all online scheduling, payroll, and ordering
Server/Bartender
Papi's taqueria
Isle of Palms
01.2024 - 11.2025
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Effectively upsold menu items to increase sales revenue
- Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction
- Managed cash transactions accurately and efficiently using POS system
- Maintained inventory levels of bar supplies such as glassware, napkins, straws, etc., notifying management when reordering was necessary
Waitress
Kindred Studios - Hello, Sailor
Cornelius
02.2022 - 09.2023
- Seating guests
- Greeting guests
- Preform allergy protocol
- Serving guests with professional service
- Personalized recommendations
- Wine service
- Wine/beverage knowledge
- Checked on Guest experience frequently
- Menu memorization
Education
High school diploma -
Lake Norman High School
Mooresville, NCSkills
- Customer Service
- Negotiation
- Upselling
- Management
- Leadership
- Cash Handling
- Payroll
- Serving Experience
- Guest services
- Organizational Skills
- Time management
- Artist relations
- Event coordination
- Rider management
- Scheduling logistics
- Production assistance
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
- Superior time management
- Superior organizational skills
- Client relationships
- Training and development
- Conflict resolution
Certification
- ServSafe
- Driver's License
- CPR Certification
Timeline
VIP/ Artist Relations
Trio Charleston, Take Me There Hospitality
07.2024 - Current
Server/Bartender
Papi's taqueria
01.2024 - 11.2025
Waitress
Kindred Studios - Hello, Sailor
02.2022 - 09.2023
Manager
Heavenly hoagie
01.2020 - Current
High school diploma -
Lake Norman High School