ABIGAIL NIERLING
Ida Grove,IA
Summary
Dynamic and dedicated professional with experience at Acme Chiropractic, excelling in patient care coordination and effective communication. Proven ability to enhance patient flow and streamline appointment scheduling, ensuring a positive experience. Skilled in X-ray development and fostering team collaboration, consistently achieving high levels of patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Acme Chiropractic
Ankeny, IA
01.2024 - Current
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Organized office supplies and ordered new items when necessary.
- Answered patient questions regarding their care plan or billing inquiries.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Maintained patient records and updated information in the electronic health record system.
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Managed inventory of medications prescribed by doctors for patient care plans.
Bartender
Jobies Pastime
Cherokee, IA
05.2021 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, gamish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Receptionist
Sioux Valley Family Health
Cherokee, IA
03.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
High School Diploma -
Alta-Aurelia High School
Alta, IA05.2020
Skills
- Appointment scheduling
- Patient care coordination
- Team collaboration
- Effective communication
- Phone etiquette maintenance
- Front desk administration
- X-ray development
- Patient care
- Patient flow management
Certification
- Certified Chiropractic Assistant
Timeline
Chiropractic Assistant
Acme Chiropractic
01.2024 - Current
Receptionist
Sioux Valley Family Health
03.2023 - 08.2023
Bartender
Jobies Pastime
05.2021 - 10.2023
High School Diploma -
Alta-Aurelia High School
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