Abigail Norotsky
Ingleside
Summary
Driven Admissions Coordinator with a proven track record at Coastal Palms Nursing Home, enhancing customer satisfaction and streamlining the admissions process. Skilled in client relations and data verification, I excel in fast-paced environments, ensuring optimal financial performance and team agility. Demonstrates strong organization and computer literacy, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
Coastal Palms Nursing Home
06.2023 - Current
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
Manager
CVS Specialty Pharmacy
10.2021 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Walgreen's Pharmacy
01.2019 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Associate of Arts - Pharmacy (Pre-Pharmacy)
Everest College
Arlington Texas 06.2011
High School Diploma -
Central High School
Martinsburg, PA06.2003
Skills
- Strong Organization
- Data Verification
- Client Relations
- Medical admissions processes
- Sales experience
- Good bedside manner
- Computer Literacy
Timeline
Admissions Coordinator
Coastal Palms Nursing Home
06.2023 - Current
Manager
CVS Specialty Pharmacy
10.2021 - 06.2023
Manager
Walgreen's Pharmacy
01.2019 - 10.2022
Associate of Arts - Pharmacy (Pre-Pharmacy)
Everest College
High School Diploma -
Central High School
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