Abigail Ocampo
Garland
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Apparel Associate
09.2024 - Current
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Selected, recommended and located merchandise based on customer needs and desires.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Encouraging customers to apply for a club card that will offer exclusive deals only for members.
Bank Teller
PNC Bank
05.2024 - 08.2024
- Followed strict compliance guidelines when completing financial transactions for customers
- Handled large sums of money with accuracy while maintaining appropriate levels of security
- Maintained confidentiality of bank records, transactions and customer information
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately
- Entered transactions into computer and issued customer receipts
Team Leader
Advantage Solutions
07.2023 - 04.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects
- Monitored daily workflow to ensure adherence to established policies and procedures
- Established clear expectations for employees, providing guidance when needed
- Maintained a positive work environment that promoted collaboration between team members
- Facilitated communication between cross-functional teams within the organization
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
Education
Bachelor of Science - Finance
Texas A&M University
Commerce, TX05.2028
High School Diploma - undefined
Rowlett High School
Rowlett, TX05.2023
Skills
- Team Communication
- Cleaning
- Product Demonstrations
- Customer Service
- Daily Workflow Improvement
- Reporting Requirements Understanding
- Teamwork And Collaboration
Websites
Timeline
Apparel Associate
09.2024 - Current
Bank Teller
PNC Bank
05.2024 - 08.2024
Team Leader
Advantage Solutions
07.2023 - 04.2024
High School Diploma - undefined
Rowlett High School
Bachelor of Science - Finance
Texas A&M University
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