Abigail Osei-Owusu
Princeton,NJ
Summary
Results-driven HR and finance professional with strong leadership skills. Experienced in driving business excellence through innovative strategies. Proficient in efficiency, analysis, communication, and interpersonal skills. Committed to continuous learning.
Overview
20
20
years of professional experience
Work History
Auditor 1
Trenton Regional Building
Trenton, NJ
03.2024 - 09.2024
- Developed comprehensive statistical reports with findings and recommendations
- Maintain compliance with department regulations and accounting protocols
- Performed audits on financial records and transactions
- Generated thorough evaluations detailing audit outcomes
- Evaluated internal control mechanisms for reliability
- Compiled comprehensive reports detailing conclusions.
- Identified potential non-compliance zones through thorough risk assessments.
Ally for Women and Refugee/Immigrant Communities
Volunteer Work
Princeton, NJ
12.2022 - 07.2024
- Advocated for enhanced healthcare, education, and legal protections for women and refugee/immigrant communities.
- Support mentorship initiatives enabling skill development for women and refugees/immigrants
- Guide through complex legal systems including immigration paperwork
- Facilitated support groups allowing open sharing of experiences without fear
- Participated actively in advocacy groups promoting women's rights
- Conducted assessments to identify client needs, strengths and weaknesses.
- Provided crisis intervention services to clients in need of immediate assistance.
- Facilitated group therapy sessions to promote positive behaviors and coping strategies.
Graduate Teaching Assistant (Volunteer Work)
Rutgers University
Piscataway, USA
09.2022 - 05.2024
- Create, post, and maintain announcements, assignments, and discussion questions to students via Canva.
- Identify broken links/URLs and fix them.
- Schedule and meet with students via conferences, including Zoom, Big Blue Button, and Webex. Track students' attendance and be responsible for grading.
- Utilize the Canvas features that are applicable to the course I am supporting and address students' inquiries and concerns.
Personal Retirement Operations Specialist
Bank of America
Pennington, USA
01.2019 - 10.2023
- Reviewed daily reports regarding account activity
- Contact clients and Financial Advisors regarding that activity, specifically clients with confirmation notices.
Human Resources Development Program Analyst/Associate
PNC Bank
Princeton, NJ
09.2011 - 01.2019
- Contributed to organizational growth by participating in various development programs
- Delivered outstanding service for internal and external clients
Human Resource Generalist
The State of New Jersey Division of Developmental Disability
New Lisbon, USA
09.2007 - 09.2011
- Performed administrative and support related activities with minimal supervision
- General administrative responsibilities included but are not limited to screening/answering calls, managing multiple calendars and email, making travel arrangements, working with meeting agendas, orchestrating team building events
- Collected data, analyzed, and reported Key Performance Indicators, Annual Product Review, Quality Management Review
- Presented and created professional presentation preparation via PowerPoint
- Organized and coordinated multiple projects/tasks simultaneously in a fast-paced work environment, sometimes under pressure, with minimal supervision
- Continuous improved administrative and support related work processes
- Coordinated activities associated with audits and inspections
- New Lisbon, NJ
Human Resource Manager
J & J Staffing
Accra, Ghana
07.2004 - 09.2007
- Processed recruitment, screened resumes, and other recruitment activities, and helped with performance management procedures.
- Created letters for both eligible/ineligible applicants and recorded information in an Excel spreadsheet. Scheduled meetings, interviews, HR events, and maintained agendas.
- Directed training sessions and seminars, performed orientations, and updated records of new staff.
- Compiled and delivered HR activity reports.
- Assisted with payroll and HR projects.
- Assisted in the recruitment process by identifying candidates.
Education
Master's - Human Resource Management
RUTGERS UNIVERSITY
Piscataway, NJ05.2024
Bachelor of Science - Business Administration in Accounting
CENTRAL UNIVERSITY
Accra, Ghana10.2011
Skills
- Proficient in Microsoft Office
- SharePoint Collaboration Tools
- PeopleSoft System Expertise
- Oracle Database Management
- NJCFS Competence
- Experienced with SAP Solutions
- Salesforce Proficiency
- Substance Abuse Counseling
- Data Management Expertise
- Tableau
- HRIS Implementation
- Counseling for Families
- Maintaining Client Privacy
- Emergency Management
- Recovery Coaching
- Crisis Intervention
- Leadership Development
- Legal Compliance
Timeline
Auditor 1
Trenton Regional Building
03.2024 - 09.2024
Ally for Women and Refugee/Immigrant Communities
Volunteer Work
12.2022 - 07.2024
Graduate Teaching Assistant (Volunteer Work)
Rutgers University
09.2022 - 05.2024
Personal Retirement Operations Specialist
Bank of America
01.2019 - 10.2023
Human Resources Development Program Analyst/Associate
PNC Bank
09.2011 - 01.2019
Human Resource Generalist
The State of New Jersey Division of Developmental Disability
09.2007 - 09.2011
Human Resource Manager
J & J Staffing
07.2004 - 09.2007
Master's - Human Resource Management
RUTGERS UNIVERSITY
Bachelor of Science - Business Administration in Accounting
CENTRAL UNIVERSITY
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