Abigail Pack
High Point,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health and Disability Specialist
Children and Families First
01.2024 - Current
- Managed and self scheduled an assigned caseload 3 separate head start early learning centers centers at one time.
- Focused on social emotional skill building therapy with children inside and outside of the classrooms.
- Accurately submitted all outside agency referrals for different ranges of therapies such as speech, OT, PT, and developmental screenings.
- Provided in depth training and resources to staff on managing behaviors and disabilities in the classroom setting.
- Kept accurate records for children files and handled related paperwork.
- Educated parents about available resources and support services, empowering them to make informed decisions about their child's support options.
- Demonstrated strong organizational skills by efficiently managing a high volume of cases concurrently while maintaining meticulous attention to detail and accuracy in documentation processes.
Phonics and Art Teacher
Intamoleepratan EP
04.2023 - 10.2023
- Demonstrated ability to develop and deliver engaging TESOL lessons in a classroom setting
- Maintained accurate records of student progress and attendance.
- Researched current trends in ESL and EFL language acquisition theory and practice.
- Adapted teaching techniques based on the needs of individual learners within the class
- Improved student grammar and conversational skills through role play assignments.
- Assessed student performance through tests, quizzes, and other assessments.
- Utilized technology-based learning tools to enhance classroom instruction.
- Developed engaging lesson plans by incorporating various artistic techniques and mediums.
- Implemented art history discussions to enhance students' appreciation for different styles and cultures.
Behavior Technician
ABS kids ABA therapy Center
01.2023 - 04.2023
- Provided direct 1:1 behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Patient Care Technician/PCU Unit Secretary
Scotland Memorial Hospital
06.2022 - 12.2022
- Performed comprehensive assessments and monitored vital signs of patients in the ICU.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Assisted with intubations, chest tubes, central lines, arterial lines and other invasive procedures.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Coordinated with multidisciplinary teams to ensure best patient outcomes.
- Monitored changes in patient conditions using various equipment such as EKG machines.
- Provided end-of-life care for terminally ill patients including pain management and comfort measures.
- Maintained patient medical records, ensuring accuracy and confidentiality.
- Answered all phone calls to unit from family members inquiring about patient status
- Assisted with filing, faxing, photocopying, scanning documents and other administrative duties as needed.
- Prepared charts for incoming patients prior to their admission into the ICU unit.
Intensive Care Assistant/ICU Unit Secretary
UNC Health Southeastern Regional Medical Center
08.2020 - 10.2022
- Facilitated admission and discharge processes for ICU patients.
- Collaborated with interdisciplinary team members in order to provide quality patient care.
- Responded quickly and efficiently to any changes in patient condition or treatment plan.
- Maintained accurate records of all treatments administered to each patient.
- Provided emotional support for family members during end-of-life situations.
- Initiated resuscitation measures when necessary following cardiac arrest or respiratory failure events.
- Assisted physicians with various invasive procedures within the ICU setting.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Answered phone calls from family members inquiring about patient status.
- Performed data entry tasks such as entering patient demographic information into computer systems accurately and efficiently.
- Responded to requests for medical records in a timely manner while adhering to HIPAA regulations.
- Compiled daily reports on patient admissions, discharges, transfers within the ICU unit.
Certified Nursing Assistant 1
Ashton Health and Rehabilitation
01.2019 - 07.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, feeding and bathing, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or stretcher.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Stock Associate
Fleet- Plummer
03.2017 - 08.2018
- Maintained accurate inventory records by regularly performing stock counts and audits.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Processed customer purchases at checkout counter using cash register or point-of-sale system.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits.
- Verified pricing information and entered data into the system.
Education
Bachelor of Science - Psychology
University of North Carolina At Pembroke
Pembroke, NC12.2022
Skills
- Data Compilation and Analysis
- Clear Public Speaking Skills
- Problem-Solving
- Reporting and Documentation
- Goal Attainment
- Critical Thinking
- Emergency Interventions
- Crisis Management
- Case Management
- Time management
- Training and education
- Self-care and resilience
- Active listening
- Client advocacy
- Creative thinking
- Adaptability and flexibility
Accomplishments
- Acheived two Excellent Employee nomination awards, UNC Health Southeastern, 2022.
- Independently revamped "Mental Health and Disability Hub" website via SharePoint access, 2024.
- Collaborated with 1 Coworker in the development and implementation of "MHDS Quickguide: The need to know on common disabilities" Resource Binder for Center Staff, 2024.
Certification
- First Aid Certification
- TESOL Certification
- ESL Certification
- CPI Certification
- Basic Life Support Certification (BLS)
- Driver's License
- CPR/AED Certification
Assessments
- Attention to detail, Proficient, 10/01/23
- Administrative assistant/receptionist, Proficient, 11/01/23
- Management & leadership skills: Impact & influence, Proficient, 11/01/23
- Medical terminology, Proficient, 11/01/23
- Sales skills, Proficient, 10/01/23
- Customer focus & orientation, Proficient, 10/01/23
- Case management & social work, Proficient, 12/01/22
- Office manager, Proficient, 10/01/23
- Medical receptionist skills, Proficient, 10/01/23
- Security guard skills, Proficient, 11/01/23
- Customer service, Proficient, 10/01/23
- Work style: Reliability, Proficient, 11/01/23
Languages
English
Native or Bilingual
Thai
Elementary
Timeline
Mental Health and Disability Specialist
Children and Families First
01.2024 - Current
Phonics and Art Teacher
Intamoleepratan EP
04.2023 - 10.2023
Behavior Technician
ABS kids ABA therapy Center
01.2023 - 04.2023
Patient Care Technician/PCU Unit Secretary
Scotland Memorial Hospital
06.2022 - 12.2022
Intensive Care Assistant/ICU Unit Secretary
UNC Health Southeastern Regional Medical Center
08.2020 - 10.2022
Certified Nursing Assistant 1
Ashton Health and Rehabilitation
01.2019 - 07.2019
Stock Associate
Fleet- Plummer
03.2017 - 08.2018
Bachelor of Science - Psychology
University of North Carolina At Pembroke