Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Abigail Parke

Salt Lake City,UT

Summary

Dynamic and reliable professional with extensive experience in customer service at Harmons Grocery Store. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in maintaining cleanliness and safety standards while efficiently managing high-volume tasks. Committed to delivering exceptional service and fostering positive customer experiences.

Overview

3
3
years of professional experience

Work History

Salad Bar Associate

Harmons Grocery Store
03.2022 - 09.2022


  • Conducted thorough opening and closing procedures, maintaining high standards of cleanliness and organization within the establishment.
  • Reduced wait times by expertly managing drink order prioritization and efficiently preparing beverages in a high-volume setting.
  • Supported revenue growth by delivering exceptional service experiences that encouraged positive online reviews from customers sharing their experiences at our bar.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for guests.
  • Increased customer satisfaction by providing friendly and efficient service in a fast-paced environment.

Stocker

Target
09.2021 - 02.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept work areas neat, clean and free from debris.
  • Greeted store customers and discussed needs.
  • Safely and securely loaded items to prevent damage during transport.
  • Recorded daily activities for inventory control.

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
08.2020 - 07.2021
  • Provided exceptional customer service, addressing concerns promptly and resolving issues efficiently.
  • Trained new team members on product knowledge, sales techniques, and company policies.
  • Utilized CRM system effectively to maintain accurate records of customer interactions and preferences.
  • Monitored industry trends to ensure current knowledge of new products and innovations in lawn care.
  • Increased customer satisfaction by providing expert advice on lawn and garden products.
  • Maintained a clean, safe work environment by adhering to safety guidelines and reporting any hazards immediately.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Worked outdoors in weather conditions to care for plants and serve customers.

Cashier

Lowes Distribution Center
03.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Maize High School
Maize, KS

Skills

  • Workplace safety
  • Cleanliness maintenance
  • Flexible schedule
  • Equipment handling
  • Teamwork and collaboration
  • Customer service
  • Reliability
  • Customer satisfaction
  • Excellent communication
  • Customer service excellence

Languages

English
Full Professional

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Strategy Games
  • Reading
  • Gardening
  • Music
  • Participating in local clean-up initiatives
  • Yoga
  • Camping

Timeline

Salad Bar Associate

Harmons Grocery Store
03.2022 - 09.2022

Stocker

Target
09.2021 - 02.2022

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
08.2020 - 07.2021

Cashier

Lowes Distribution Center
03.2020 - 08.2020

Maize High School

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Abigail Parke