Abigail Parmley
Arlington,VA
Summary
Detail-oriented professional experienced in strategic planning, sales, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success with high sales outcomes. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.
Overview
8
8
years of professional experience
Work History
GENERAL MANAGER/LEAD
Silver Mirror Penn Quarter
10.2022 - Current
- Conducted market research to identify trends, opportunities and threats in the industry
- Built and maintained relationships with vendors and suppliers
- Monitored store performance and identified opportunities for improvement
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability
- Recruited team members to maintain adequate staffing levels
- Analyzed financial data and prepared reports for senior management team
- Oversaw budgeting activities, monitored expenses and analyzed variances from plan
- Provided coaching and mentoring support for employees at all levels of the organization.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
SKINCARE SPECIALIST
Clermont
01.2019 - 10.2022
- Exceeded weekly sales goals for per client for product sales, facial upgrades, and conversion rates for memberships
- Daily tasks include establishing a continued monthly esthetic plan with my clients
- Preformed services such as: advanced facials with LED, chemical peels, microdermabrasion, dermalinfusion, Cryoskin body/facial treatments and waxing
- Ensured impeccable standards in cleaning and sterilizing treatment rooms, tools, and equipment
- Displayed excellent organizational skills while preparing treatment rooms for appointments.
EVENT PLANNER
STK
01.2018 - 01.2019
- Developed and implemented innovative strategies for successful event planning and execution
- Ensured adherence to contractual obligations between parties involved in an event's organization
- Managed event planning and execution using strong attention to detail and communication skills
- Provided creative solutions to challenges faced during the course of event planning process
- Finalized all planning details with clients prior to events.
WAITRESS TRAINER
Planet Hollywood Orlando
02.2016 - 06.2018
- Navigated a fast paced serving environment successfully managing 6 tables guests simultaneously to deliver an outstanding guest experience
- Ensured all wait staff were up-to-date on current menu items, prices, preparation methods, ingredients
- Developed an ongoing assessment system for evaluating the competency level of each waiter and waitress
- Conducted one-on-one and group training sessions to ensure successful onboarding of new wait staff
- Advised restaurant management on how best to motivate employees through recognition programs.
SALES ASSOCIATE
Tory Burch
04.2016 - 08.2016
- Assisted customers in product knowledge and responding promptly to any questions
- Stocked merchandise and performed checkout and return transactions
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Built relationships with potential customers by providing helpful advice on product selection.
Education
Certification - Technology
AWS Cloud Practitioner
Online07.2024
DIPLOMA IN SKINCARE -
Academy of Career Training
05.2018
Harmony High School
01.2016
Skills
- Problem solving
- Sales Expertise
- Administrative Skills
- Budgeting and Cost Control Strategies
- Communication Skills
- Outsourcing
- Customer Retention
- Staff Training
References
Kierstin Mayes, Tory Burch, General Manager, (407) 520-1504
Alexandro Kovalcik, Operations Manger, (267) 799-6680
Yaqeen Chowdary, General Manager, (407) 491-0240
Timeline
GENERAL MANAGER/LEAD
Silver Mirror Penn Quarter
10.2022 - Current
SKINCARE SPECIALIST
Clermont
01.2019 - 10.2022
EVENT PLANNER
STK
01.2018 - 01.2019
SALES ASSOCIATE
Tory Burch
04.2016 - 08.2016
WAITRESS TRAINER
Planet Hollywood Orlando
02.2016 - 06.2018
Certification - Technology
AWS Cloud Practitioner
DIPLOMA IN SKINCARE -
Academy of Career Training
Harmony High School
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