Abigail Pavon
Airway Heights,WA
Summary
Proven in fast-paced environments, adept at enhancing customer satisfaction and streamlining operations, I excel in customer service and multitasking. At Jimmy Johns &mcdonald's , I significantly contributed to maintaining high accuracy levels and smooth operations, showcasing my strong work ethic and team collaboration skills. My experience spans retail and fulfillment, driving efficiency and positive customer interactions.
Overview
2025
2025
years of professional experience
Work History
Cashier
Jimmy Johns
10829 US-2 # 1, Airway Heights, WA 99001
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- collaborated with team members to quickly maintain large orders an well stocked inventories as well as organization to ensure smooth operations during peak hours
- worked effectively in fast-paced environment
Cashier /Crew Team Member
McDonald's
12002 W Sunset Hwy, Airway Heights, WA 99001
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- improved customer satisfaction by providing friendly and efficient service at the register.
- worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Nordstrom Rack
14018 E Indiana Ave, Spokane Valley, WA 99216
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or retagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Enhanced visual merchandising displays by arranging products strategically, attracting , in a organized and colorizing way to promote product sales more to customers and the store.
Fulfillment Center Associate /Outbound Warehouse Associate
DSK4 Amazon
12315 W McFarlane Rd, Airway Heights, WA 99001
09.2024 - 01.2025
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Picked and packed order items.
- Transported merchandise to move in warehouse.
- Stocked designated items on shelves, end caps and displays.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Retail Sales Associate
DICK'S Sporting Goods
9620 N Newport Hwy, Spokane, WA 99218
10.2023 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked fitting room stalls and sorted merchandise to Racks / Shelves and maintained fitting rooms regularly.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Repackaged and tagged returned items for sales floor & for sales .
- Printed labels, packaged bags and Pulled orders quickly to maintain demanding productivity goals and pick-up times /orders.
Education
High School Diploma -
Cheney High School
460 N 6th St, Cheney, WA 9900406-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Center Associate /Outbound Warehouse Associate
DSK4 Amazon
09.2024 - 01.2025
Retail Sales Associate
DICK'S Sporting Goods
10.2023 - 09.2024
Cashier
Jimmy Johns
Cashier /Crew Team Member
McDonald's
Sales Associate
Nordstrom Rack
High School Diploma -
Cheney High School