Abigail Pecoroni
Atlanta,GA
Summary
Unique areas of expertise: Customer centric, independent problem solver, projects oriented, strong work ethic, seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities.
Overview
21
21
years of professional experience
Work History
Operations Manager / Real Estate Agent
Compass Realty
Atlanta, GA
04.2021 - Current
- Responsible for Agent onboarding and training on all team platforms, CRM, and brokerage systems for team of 10 agents
- Licensed Real Estate Agent - able to help with GAR contracts and showings when needed
- All listing coordination for multiple agents tasks including: listing entry, document preparation and review, compliance, sign order and lockbox coordination, showing coordination, agent feedback gathering, GAR document creation, coordination of closing gifts. Team closed 30MM in listings
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
- Managed incoming leads for team of 10 agents through Follow Up Boss CRM. Managed Leads and tracked through CRM until lead becomes client
- Managed team budgets effectively, reported on weekly team number for operating principals
- Weekly Accountability Meetings with Agents to review pipeline, discuss weekly objectives and hold them responsible to team goals
Operations Manager / Real Estate Agent
Keller Williams Realty
Atlanta, GA
07.2016 - 04.2021
- Supervised operational activities in day to day real estate with agents such as: daily huddles, lead distribution and tracking, contract management, all listing coordination
- Created and implemented client interfacing structures for real estate team including: email/text campaigns from client inceptions to close, gathering of reviews, generation and execution of contracts
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
- Conducted all listing coordination for listing agents-activities including: listing entry, marketing, client GAR documents reviewed and collected, signage and lockbox scheduling, showing coordination and feedback
- Transaction Coordination duties for team including running real estate contracts from pending to close. Coordinating lenders, clients and closing attorneys with dates and contract coordination
- Developed systems and procedures to improve operational quality and team efficiency
Marketing Programs Manager
Gexpro
Atlanta GA
03.2012 - 06.2015
- Responsible for running 5 national marketing promotions a year with strategic national vendors such as GE & Sylvania. Tasks include: creating collateral, merchandising, sales reporting structures and communications using vendor marketing funds to stay on budget. These promotions would raise over 1MM in incremental sales growth dollars
- Created and developed communications, case studies, articles, and blogs for internal company wide intranet that reached over 400 branches across the United States
- Facilitated all merchandising for 400 branches along national platform. Approved all orders and made sure merchandising met our company guidelines
Program Manager – Government Spending
Gexpro
Shelton, CT
11.2009 - 10.2012
- Business Development / lead generation using Government bid tool and providing daily leads to branches nationwide. Helped branches with bid process with government tracked sales reaching $1.2MM in 2011
- Worked with Division Pricing Managers to identify areas of improvement on Gross Margin. Initiated pricing requests and worked with branches on margin loss recoup
Project Manager
General Electric
Los Angeles, CA
03.2005 - 09.2009
- Managed large government/commercial construction projects for Western region of US
- Responsible for running large projects of complex scope from concept development to project close utilizing project management milestones. Carried project load of 15MM
- Created Operation & Maintenance manuals for engineers and contractors
- Support multiple customers simultaneously in fast paced environment with focus on customers satisfaction by providing life cycle centric customer device
Senior Pricing Manager
Siemens Energy & Automation
Atlanta, GA
01.2003 - 01.2005
- Conducted National Pricing Analysis, and pricing rationalization for the sales force in Southwest & Northwest
- Responsible for approving all pricing vehicles for SW and NW . Sales regions generating $70MM in revenue annually
- Created cost models to weight pricing levels with current market conditions
Education
BA in Communications and Leadership -
University of North Carolina At Wilmington
01.2000
Skills
Active GA Real Estate License Holder,
People Person
Availability
April 2024
Hobbies and Interests
- ALTA Tennis Member
- Love sports
- Playing Piano
Avid Pickleball Player, Brittany Club Board Member, Mom Extraordinaire to 3 beautiful kids!
I pride myself on my hard work ethic that I bring to my career and to my family.
Timeline
Operations Manager / Real Estate Agent
Compass Realty
04.2021 - Current
Operations Manager / Real Estate Agent
Keller Williams Realty
07.2016 - 04.2021
Marketing Programs Manager
Gexpro
03.2012 - 06.2015
Program Manager – Government Spending
Gexpro
11.2009 - 10.2012
Project Manager
General Electric
03.2005 - 09.2009
Senior Pricing Manager
Siemens Energy & Automation
01.2003 - 01.2005
BA in Communications and Leadership -
University of North Carolina At Wilmington