Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
• Knowledge of menu items, garnishes, ingredients, and preparation methods.
• Excellent customer service by anticipating guest needs and responding promptly.
• Verified minimum age requirements for alcoholic beverages.
• Managed service areas with supplies during slow periods.
• Communicated with kitchen staff on item availability and customer wait times.
• Collaborated with guests to get feedback on the food served, resolve issues, and refill beverages.
• Complied with health department regulations on food handling, storage, and sanitation.
• Set up food stations and dining areas for the next shift or large parties.
• Supported other wait staff during peak times and assisted with large group orders.
• Maintained cleanliness and wiped down tables after each seating period.
• Interned under the Wellness teacher for a class requirement at North Central State College.
• Worked with a kindergarten teacher twice a week, assisting with reading, writing, and math.
• Worked with a fourth-grade student from Puerto Rico with an IEP, assisting with adjustment, homework, and translating the Math State Test.
• Set the classroom for each lesson and taught a few classes.
• Patient registration and travel card filling.
• Room allocation based on available availability.
• Patient departure charges recorded.
• Therapy assistance on specific days: STEM/EMS therapy, decompression, manual massage