Abigail Perry
Chicago,IL
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Michael Kors
10.2017 - 11.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
Von Steuben Metropolitan Science Center
Chicago, IL06.2017
Skills
- Loss Prevention
- Store Organization
- Business Development
- Customer Relations
- Operations Oversight
- Employee Scheduling
- Inventory Counting
- Display Setup
- Strategic Planning
- Store Opening and Closing
- Operations
- Customer Service
- Attention to Detail
- Strategic Merchandising
- POS Systems
- Retail Operations
- Inventory Control
Timeline
Assistant Store Manager
Michael Kors
10.2017 - 11.2023
High School Diploma -
Von Steuben Metropolitan Science Center