Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abigail Perry

Abigail Perry

Relationship Banker
York,PA

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

6
6
years of professional experience

Work History

Relationship Banker

Truist
05.2023 - Current
  • Responded to customer inquiries regarding new accounts and account services.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Backed up teller team by handling needs of new and existing customers at main counter.
  • Maintained in-depth product and service knowledge for well-informed customer advice.

Teller

White Rose Credit Union
07.2021 - 05.2023
  • Monitored and reported suspicious activity in line with bank security policies.
  • Executed wire transfers, stop payments and account transfers.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Assisted customers with banking needs and inquiries.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained friendly and professional customer interactions.
  • Assisted with training of new tellers on policies and procedures.
  • Educated customers on online banking and mobile banking applications.

Volleyball Coach

York YMCA
10.2019 - 12.2022
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Prepared and delivered presentations to players and parents to emphasize importance of teamwork and sportsmanship.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Held special events to promote camaraderie among teammates, families, and community members.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Researched and implemented new training methods and technologies to increase athleticism.
  • Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
  • Assisted in developing marketing materials to promote coaching services.

Manager

American Eagle Outfitters, Inc
10.2021 - 07.2022
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School -

Northeastern High School
Manchester, PA
05.2020

Skills

  • Banking
  • Loans
  • Problem-solving
  • Active listening
  • Teamwork
  • Product knowledge
  • Time management
  • Customer service

Timeline

Relationship Banker

Truist
05.2023 - Current

Manager

American Eagle Outfitters, Inc
10.2021 - 07.2022

Teller

White Rose Credit Union
07.2021 - 05.2023

Volleyball Coach

York YMCA
10.2019 - 12.2022

High School -

Northeastern High School

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