Abigail Petersen
Cedar Rapids
Summary
Diligent worker with solid background in providing exceptional customer service in high-paced serving environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Employee
Conversations Dining Iowa State University
Ames, IA
09.2025 - Current
- Managed operation of commercial dishwasher to guarantee cleanliness and sanitation of restaurant dishes.
- Delivered food service to students efficiently and promptly.
- Facilitated teamwork and communication to achieve operational goals.
- Performed essential cleaning duties including mopping, sweeping, and sanitizing surfaces. Removed trash and maintained cleanliness in designated areas.
- Worked effectively in fast-paced environments.
Server
Elmcrest Country Club
Cedar Rapids, IA
09.2024 - Current
- Managed multiple tables efficiently while maintaining high-quality guest interactions.
- Implemented upselling techniques that increased overall dining revenue during shifts, as well as high quality wine service
- Facilitated collaboration with staff members to coordinate event and banquet setups.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Camp Counselor
East Iowa Bible Camp
Deep River, IA
05.2024 - 08.2024
- Supervised and supported 4-8 campers aged 5-17 over a 5-day period, fostering a safe and engaging environment.
- Facilitated group games and team-building exercises to promote social skills and cooperation.
- Monitored camper behavior, addressing conflicts promptly to maintain a positive environment.
- Trained junior counselors on camp policies and emergency procedures for operational efficiency.
- Evaluated camper needs and provided tailored support to improve individual experiences at camp.
Server - Culinary
Summit Pointe Senior Living
Marion, IA
12.2021 - 05.2024
- Experience in serving elderly residents appetizers, drinks and meals in a timely manner.
- Involved social skills such as customer service, and taking meal orders.
- Precision in cleaning tasks such as wiping down tables, mopping, organizing and doing dishes to ensure a clean and sanitary environment for residents and staff.
- Experience in plating desserts for residents.
- Provided exceptional customer service in high-paced dining environment.
Education
High School Diploma - AP World History
Linn-mar Highschool
Marion, IAAssociate of Science - Human Development And Family Studies
Iowa State University
Ames, IA05-2029
Skills
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Calm under pressure
- Verbal communication
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Employee
Conversations Dining Iowa State University
09.2025 - Current
Server
Elmcrest Country Club
09.2024 - Current
Camp Counselor
East Iowa Bible Camp
05.2024 - 08.2024
Server - Culinary
Summit Pointe Senior Living
12.2021 - 05.2024
High School Diploma - AP World History
Linn-mar Highschool
Associate of Science - Human Development And Family Studies
Iowa State University