Abigail Phiri
Duluth,Georgia
Summary
Meticulous Student Nurse dedicated to contributing value to a patient-focused team. Commended for superior performance in academic and clinical units. Collaborates with healthcare professionals to foster seamless care delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Nurse
Georgia Baptist College of Nursing of Mercer University
Atlanta, Georgia
08.2021 - Current
- Perform patient care activities under the direction of an RN
- Ensure patient safety
- Perform physical examinations to evaluate patients
- Administration of medication to patients under the supervision of an RN
- Maintain accurate records and charted consistently in EMR
- Collaborate with the interdisciplinary team to ensure excellent patient care.
Older Adult Caregiver
Empathy Senior Care
Atlanta, Georgia
08.2020 - Current
- Assisting with activities of daily living including bathing, and personal grooming
- Assisting with medication reminders
- Monitoring vital signs
- Assist in enhancing the patient’s life through effective and compassionate care
- Recognizing and reporting abnormalities or changes in the patient’s status to family and supervisor in a timely manner
- Monitor, track, and convey important patient information to healthcare staff to optimize treatment and care delivery.
Order Management Analyst
CPO Commerce
Suwanee, Georgia
10.2018 - 08.2020
- Ordered processing-receive and process customer orders to ensure accuracy and adherence to pricing and contractual requirements
- Collaborated with sales, customer service and accounting to resolve discrepancies
- Monitored customer accounts to ensure problems were resolved in a timely manner
- Ensured all additional tasks were fulfilled as required by direct supervisor
- Maintained accurate records to support efficient order processing
- Executed returns and refund processing in a timely manner.
Customer Care Specialist
CPO Commerce
Suwanee, Georgia
01.2018 - 10.2018
- Interacted with customers to address inquiries, resolve complaints, and provide high customer satisfaction
- Identified and escalated any complaints to the appropriate supervisor
- Participated in training and development programs to improve skills and knowledge
- Resolved customer complaints and issues in a timely and professional manner
- Collaborated with other departments such as sales and order management to ensure customer satisfaction
- Maintained accurate customer records and order information.
Education
Bachelor of Science in Nursing -
Mercer University
05.2024
Gwinnett Technical-College
01.2020
Skills
- Proficient in EMR systems
- Microsoft office
- Fluent in English
Certification
Basic Life Support (BLS)
Timeline
Student Nurse
Georgia Baptist College of Nursing of Mercer University
08.2021 - Current
Older Adult Caregiver
Empathy Senior Care
08.2020 - Current
Order Management Analyst
CPO Commerce
10.2018 - 08.2020
Customer Care Specialist
CPO Commerce
01.2018 - 10.2018
Bachelor of Science in Nursing -
Mercer University
Gwinnett Technical-College
Basic Life Support (BLS)
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