- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I have a musical background with playing trumpet for over 10 years
- I like working with my hands and fixing things
- Watching movies and tv shows is one of my favorite things to do on the weekends
- I enjoy studying my bible and going to church on Sundays
- Video Gaming
Abigail Potter
Johns Creek,GA
Summary
Diligent Manufacturing label operator with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
8
8
years of professional experience
Work History
Manufacturing Operator
Finaflex/Redefine Nutrition
Alpharetta, GA
08.2024 - Current
- Operated label printing machines to ensure accurate production runs.
- Conducted quality checks on finished products for compliance with specifications.
- Maintained inventory of labels and supplies, ensuring availability for production needs.
- Trained new operators on equipment usage and safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
Sales Associate
Xhale City
Marietta, GA
08.2023 - 08.2024
- Developed strong product knowledge to assist customers in making informed purchasing decisions.
- Delivered exceptional customer service, ensuring client satisfaction and repeat business.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new associates on sales techniques and customer engagement strategies.
- Utilized POS systems for accurate transaction processing and efficient cash handling.
- Conducted merchandising activities to enhance product visibility and attract customer interest.
- Managed inventory levels effectively, reducing stock discrepancies through systematic organization.
- Resolved customer inquiries and complaints promptly, maintaining positive store reputation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Retail Sales Manger
Rocky Top Vapor
Bristol, TN
09.2022 - 02.2023
- Led daily operations to optimize customer service and sales performance.
- Trained and mentored staff on product knowledge and sales techniques.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Developed promotional strategies to enhance store visibility and drive traffic.
- Increased store numbers at Bristol location and numbers shown to be the highest out of 4 other stores.
Substitute Teacher
Johnson County Schools
Mountain City, TN
01.2018 - 05.2021
- Implemented lesson plans and instructional materials to support diverse learning needs.
- Adapted teaching methods to accommodate various learning styles and classroom dynamics.
- Managed classroom behavior, fostering a positive and engaging learning environment.
- Collaborated with full-time teachers to ensure continuity in education during absences.
- Managed Classrooms 7-12, often times volunteering for the band department.
Education
High School Diploma -
Johnson County High School
Mountain City05-2015
Skills
- Clean room operations
- Computer skills
- Packaging and labeling
- Assembly line experience
- Machine setup
- Pallet Jack operation
- Machinery operation
- Heavy lifting
- Labeling operation
- Machinery cleaning
- Customer service
- Teamwork and collaboration
- Customer engagement
- Meeting management
- Adaptable
- Classroom management
- Student engagement
- Positive reinforcement
- Behavior management
- Verbal and written communication
Interests
Timeline
Manufacturing Operator
Finaflex/Redefine Nutrition
08.2024 - Current
Sales Associate
Xhale City
08.2023 - 08.2024
Retail Sales Manger
Rocky Top Vapor
09.2022 - 02.2023
Substitute Teacher
Johnson County Schools
01.2018 - 05.2021
High School Diploma -
Johnson County High School