Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service, and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Who transitioned into a passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering 1-year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
Willis Knighton South And Bossier
11.2021 - 01.2023
Assisted with resuscitation, CPR, and emergency airway procedures.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Worked with nurses to assess patients and prepare for tests and procedures.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
Applied orthopedic devices like traction and OCL splints.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Continuously monitored patients and reported changes to head nurses and physicians.
Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Liaised between nurses, physicians, patients and visitors.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Assisted in preparation and maintenance of patient charts, documenting all care given.
Facilitated transfer of patients throughout medical facility and between departments.
Answered patient inquiries and provided information about healthcare services.
Completed necessary reports and documentation on time and to specifications.
Cleaned and set up rooms in preparation for patient appointments.
Supported office operations by expertly handling administrative needs.
Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Provided family members with general health education and tips for patient care.
Coordinated with other healthcare professionals to provide patients with comprehensive care.
Server
Frozen Pirogue
07.2021 - 11.2021
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Front of House /Bar Manager
Rotolos Craft and Crust
03.2020 - 07.2021
Handled complaints, settled disputes and resolved customer conflicts.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Trained new employees.
Upheld operating procedures and safety standards to maximize guest satisfaction.
Mentored and coached service team on effective techniques to enhance customer experiences.
Maximized profit and revenue through upselling and cross-selling techniques.
Communicated clear and consistent messages regarding service goals to servers, bartenders and hosts.
Enforced employee image and grooming standards.
Nanny
Alexis Russo
12.2017 - 07.2019
Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Regulated children's schedules to balance rest, learning and play.
Physically and verbally interacted with children to promote mental and emotional development.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Followed routines to foster stability and structure in children's lives while parents were away.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Washed and put away dishes and wiped down counters after meals and snacks.
Encouraged safe, positive behavior by redirecting children to take positive action.
Engaged children with games and puzzles to promote mental development and enjoyment.
Helped children complete homework and special assignments daily to support academic performance.
Minimized TV and mobile device time by engaging children with games and physical books.
Cooked nutritious meals to promote healthy diet and nutrition.
Administered medication and minor first aid to sick and injured children.
Provided safe transportation to and from activities and events.
Taught children safe behavior when crossing street and to avoid contact with unsafe objects.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Researched food allergies to better understand and provide higher level of care and oversight.
Education
High School Diploma -
Caddo Virtual Academy
Shreveport, LA
06.2020
Skills
Effective customer upselling
Menu memorization
Food safety understanding
Special dietary requirements
Point of Sale (POS) system operations
Food inspection
Check payment processing
Quality control
Safe food handling
Sales Techniques
Relationship management
Service prioritization
Emergency Room Care
Monitoring Vitals
Emergency Situations
Supporting Daily Living Needs
Medical Histories and Vital Statistics
Wound Care
Crutch Fitting
EKG Interpretation and Monitoring
Sanitizing Procedures
Basic Life Support Certified
MEDITECH Software
Taking and Tracking Vital Signs
Multi-Line Phone Systems
Time Management
Verbal and Written Communication
Email Correspondence
Computer Skills
Microsoft PowerPoint
Certification
Basic Life Support (CPR) Certified
Timeline
Emergency Department Technician
Willis Knighton South And Bossier
11.2021 - 01.2023
Server
Frozen Pirogue
07.2021 - 11.2021
Front of House /Bar Manager
Rotolos Craft and Crust
03.2020 - 07.2021
Nanny
Alexis Russo
12.2017 - 07.2019
High School Diploma -
Caddo Virtual Academy
Basic Life Support (CPR) Certified
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