Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Rafferty

Billings,MT

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Server, FOH

Spitz
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Living Support Professional

Job Connection
05.2024 - Current
  • Direct support professional for adults with developmental and physical disabilities
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment - both with coworkers and clients
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Associate

T-Mobile
01.2024 - 04.2024
  • Built relationships with customers to encourage repeat business.
  • Kiosk sales for devices, lines, and plans
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

In-Shop Employee, Delivery Driver, Shift Lead/PIC

Jimmy John's
05.2021 - 01.2024
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Managed inventory levels through regular stock checks and timely reordering of supplies, reducing waste and maintaining optimal stock availability.
  • Assisted co-workers during busy periods by taking over tasks on an as-needed basis, exemplifying adaptability and teamwork.
  • Displayed excellent multitasking abilities by handling multiple orders simultaneously without compromising quality or accuracy.
  • Resolved customer issues professionally, demonstrating empathy and prioritizing their satisfaction.
  • Handled cash transactions accurately, contributing to the financial integrity of the business.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Park City High School
Park City, MT
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Safe food handling
  • Table bussing
  • Performance improvement
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Calm under pressure

Timeline

Server, FOH

Spitz
05.2025 - Current

Living Support Professional

Job Connection
05.2024 - Current

Sales Associate

T-Mobile
01.2024 - 04.2024

In-Shop Employee, Delivery Driver, Shift Lead/PIC

Jimmy John's
05.2021 - 01.2024

Park City High School