Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Reiser

Tacoma

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

5
5
years of professional experience

Work History

Float Pool Receptionist

Multicare Heath System
02.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, updated client records, and billed insurances.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members efficiently adapting to the new location every shift.

Physical Therapy Aide and Receptionist

Foothills Sports Medicine Physical Therapy
07.2023 - 06.2024
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.

Cashier and Barista

Emerald City Smoothie
08.2022 - 06.2023
  • Welcomed customers and helped determine their needs and dietary goals.


Cashier and Waitress

Its Greek To Me
06.2020 - 08.2022
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Master of Science - Healthcare Administration

AdventHealth University
Orlando, FL
05-2027

MBA - Business Administration

Stetson University
DeLand, FL
05-2027

Bachelor's Degree - Biology with Emphasis in Physical Therapy

Grand Canyon University
Phoenix, AZ
12-2024

Skills

  • Detail-Oriented Planning Skills
  • Time management
  • Effective Communication Skills
  • Accurate Data Entry
  • File management
  • Rhino 3D graphics
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Outlook and Teams
  • Epic

Timeline

Float Pool Receptionist

Multicare Heath System
02.2024 - Current

Physical Therapy Aide and Receptionist

Foothills Sports Medicine Physical Therapy
07.2023 - 06.2024

Cashier and Barista

Emerald City Smoothie
08.2022 - 06.2023

Cashier and Waitress

Its Greek To Me
06.2020 - 08.2022

Master of Science - Healthcare Administration

AdventHealth University

MBA - Business Administration

Stetson University

Bachelor's Degree - Biology with Emphasis in Physical Therapy

Grand Canyon University