Abigail Renschler

As a kennel technician at Happy Campers I clean dog and cat kennels maintaining cleanliness to prevent disease, I rotate dogs out of their kennels using a slip leash, I help feed both dogs and cats, I do laundry and any dishes that need to be done.

Additionally,

• Administer medications as required, restraining dogs upwards of 50 lbs or cats using proper techniques if required.
• Monitor the health and behavior of animals, promptly reporting any concerns or changes to other staff members.
• Along with my kennel duties I provide compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.

I started as a sales associate at Petco and did things including cashier work and working in aquatics along with the warehousing department unloading and placing shipment.

• Graduated PetCo's 8 week dog training program and took on cliental, ranging from puppies to adult dogs.
• Designed and implemented customized training programs for dogs of various breeds and sizes.
• Utilized positive reinforcement techniques to teach obedience commands, leash manners, and socialization skills.
• Successfully trained many dogs to pass the American Kennel Club's Canine Good Citizen certification.
• Developed specialized training plans for dogs with behavioral issues such as aggression or separation anxiety.
• Conducted group training classes, ensuring a safe and productive learning environment for both dogs and owners.
• Provided one-on-one private training sessions tailored to meet the specific needs of each dog and owner.
• Educated owners on proper handling techniques, effective communication methods, and responsible pet ownership practices.
• Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
• Observed dogs in various settings to determine behavioral concerns and problems.
• Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.

Working at Loft I experienced team work, worked to build my communication skills along with de-escalation tactics, and sales experience.

Additionally I,

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed.
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.
• Maintained a clean work environment by cleaning and disinfecting regularly.

Working at Lane Bryant introduced me to sales associate and customer service experience. I worked on maintaining a professional environment. I continued to hone in on my multi-tasking skills such as answering phone calls, assisting guests, and handled cash and card transactions diligently.

Additionally as a sales associate I,

• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed.
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.
• Maintained a clean work environment by cleaning and disinfecting regularly.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.