Abigail Rich
Downingtown,PA
Summary
Hello,
My name is Abigail Rich, I am 17 years old, and a senior in high school. I am currently a restaurant hostess with a background in providing top-notch customer service. I am very reliable and diligent. I have experience in managing reservations, coordinating dining room staff, and enhancing the overall experience for guests. I have strong communication skills and ability to handle fast-paced environments effectively. I also contributed to team success and ensuring seamless operations in previous roles.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess & Food Runner
Al Pastor
Exton, Pennsylvania
04.2024 - Current
- Greeted and seated guests promptly in a fast-paced environment.
- Cleanliness and organization of the host stand area.
- Trained new host staff on procedures and customer service.
- Answered phone inquiries to schedule and confirm reservations, and record takeout orders.
- Performed daily pre-shift and post-shift side work duties, such as restocking supplies, polishing silverware, sanitizing countertops, floors, equipment, and taking out the trash.
- Delivered food to tables, ensuring the accuracy of orders.
- Assisted servers provide additional table needs during rushes.
Retail Sales Associate
Definitely Dance
Exton, Pennsylvania
09.2023 - 03.2024
- Assisted customers in selecting dance apparel, fitting them for shoes, and helping them find accessories.
- Maintained organized inventory on the sales floor and storage area.
- Provided product knowledge and recommendations to enhance customer experience.
- Restocked shelves and displays to ensure product availability for customers.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Downingtown West High School
Downingtown, PA06-2026
Skills
- Customer service
- Time management
- Effective communication
- Hospitality
- Sales and marketing
- Safe food handling
References
References available upon request.
Timeline
Restaurant Hostess & Food Runner
Al Pastor
04.2024 - Current
Retail Sales Associate
Definitely Dance
09.2023 - 03.2024
Downingtown West High School